Automotive Parts Assistant Mgr ~ Gaylord 2, MI.
About The Position
Auto-Wares Group of Companies is seeking an Assistant Manager for its Auto Value automotive parts store in Gaylord, Michigan. The role supports store operations, team development, customer service, sales goals, and a positive team culture. The Assistant Manager partners with the Store Manager and serves as acting leader when the Store Manager is absent. The position requires at least 45 hours per week and is a full-time, day-shift management role. Auto-Wares is a Midwest distribution network founded in 1976, with operations across Michigan, Illinois, Indiana, Ohio, Wisconsin, and Kentucky. The company emphasizes service, customer experience, and treating employees, customers, and vendors as part of its community.
Requirements
- At least 2 years of automotive parts experience.
- At least 2 years of proven leadership experience.
- Availability to commit at least 45 hours per week.
- Customer-focused, with strong communication skills.
- At least 20 years of age.
- Valid driver’s license and acceptable driving record.
- Ability to comply with all physical requirements of the position, including a background check and drug test.
Nice To Haves
- Bilingual ability is a strong plus.
- Strong parts knowledge and customer service skills are valued.
Responsibilities
- Demonstrate positive and effective leadership, using available tools and resources to support store success.
- Assist with training and developing team members using processes and procedures outlined in the Auto-Wares Employee Handbook.
- Uphold company values, provide exceptional customer service, follow the “Never Say No” philosophy, and help “Capture the Sale.”
- Create positive customer experiences and develop knowledge of the parts and services offered.
- Support and participate in team sales and operational meetings.
- Build rapport with local customers and resolve customer service inquiries promptly and professionally.
- Help maintain a clean, organized, and welcoming store environment.
- Support daily operations, including inventory management, store organization and cleanliness, task delegation, and compliance with CSG standard operating procedures.
- Partner with the Store Manager to achieve sales goals, maintain operational excellence, and foster a positive team culture.
- Act as the store leader in the Store Manager’s absence and help ensure smooth daily operations.
Benefits
- Store training paths and store bonus opportunities.
- Paid time off and potential paid holidays.
- Health insurance.
- Dental insurance.
- Vision insurance.
- AD&D coverage.
- Employee assistance program.
- 401(k) with company match.
- Employee discounts, including cell phone plans and hotel rooms.
- Industry training.
- Continuing education and tuition reimbursement.
- Potential scholarships.
- Tuition discounts through the company’s relationship with Northwood University.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
