Automotive Operations Coordinator

Dent Wizard•Chantilly, VA
•$24 - $28

About The Position

The Operations Coordinator oversees vehicle reconditioning workflow to ensure new and used vehicles are completed within expected delivery timelines. The coordinator identifies and routes reconditioning work promptly, tracks workflow in priority order using Smart Sheets, and serves as a point of contact among Dent Wizard, dealership staff, and customers. The role also involves coordinating repairs, ordering parts, conducting final inspections, managing billing and invoicing, and maintaining safe, organized working conditions. Work takes place outdoors and in moderate noise levels.

Requirements

  • Strong communication and interpersonal skills.
  • Excellent organizational and time management skills.
  • Attention to detail and commitment to high quality standards.
  • Ability to use a digital camera and proficiency with Microsoft Excel, Word, and Outlook.
  • Professional appearance.
  • Valid driver's license and a good driving record.
  • Ability to stand and walk regularly, and to stoop, kneel, crouch, bend, squat, and climb frequently.
  • Ability to lift up to 45 pounds.
  • Manual dexterity and ability to perform repetitive tasks.
  • Comfort working in moderate noise levels and outdoor conditions.

Responsibilities

  • Log and track vehicle reconditioning workflow in priority order using Smart Sheets for shop employees.
  • Communicate workflow issues to the dealer.
  • Coordinate repair activities with service drive staff.
  • Order parts as required and ensure they are available for scheduled work.
  • Conduct final inspections to ensure work meets the desired quality standard.
  • Manage billing and invoicing between Dent Wizard and the dealership.
  • Interact with dealership customers as required.
  • Provide and maintain a safe working environment.
  • Keep tools in good working condition.
  • Follow company procedures and policies.
  • Communicate relevant feedback, issues, and solutions to supervisors or management.
  • Promote a positive and respectful work culture through cooperation, professionalism, and open discussion.

Benefits

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match of 50% on the dollar up to 7% of employee contribution
  • The total compensation package may include commission, bonus, or profit sharing
  • A sign-on bonus may be available subject to applicable conditions
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