Automotive Mobile Diagnostic Technician
About The Position
AAT powered by Protech Automotive Solutions is hiring a Mobile Diagnostic Technician to provide technical support and service to customers. The technician applies technical knowledge to assist customers, supports users of the Autel scanning unit, and researches vehicle technology issues to explain and resolve them. Duties may include answering inbound and outbound calls and responding to technical questions about scanning procedures. The role requires at least two years of prior diagnostic technician experience. Candidates must have, or be willing to obtain, the tools needed to perform assigned duties and must pass pre-employment screenings, including background checks. The position involves physical activity such as reaching, kneeling, bending, squatting, and lifting objects over 50 pounds. Applicants must be at least 21 and eligible to work in the United States without restrictions.
Requirements
- At least 2 years of prior experience as a diagnostic technician.
- Have or be willing to obtain the proper tools to complete assigned job duties.
- Pass all pre-employment screenings, including background checks.
- Be at least 21 years old.
- Be able to reach below and above shoulder level, kneel, bend, squat, and lift objects over 50 pounds.
- Be able to read and understand instructions, written estimates, and work orders.
- Have effective verbal and written communication skills.
- Be able to manage competing priorities and adapt to a fast-paced environment.
- Provide personable, friendly customer service to internal and external customers.
- Be eligible to work in the U.S. with no restrictions.
Nice To Haves
- I-CAR certification.
- ASE certification.
Responsibilities
- Apply technical knowledge to assist customers.
- Answer inbound and outbound phone calls in support of the Autel scanning unit.
- Answer technical questions about Autel scanning procedures.
- Research vehicle technology issues to understand, explain, and resolve them.
Benefits
- Medical, dental, and vision benefits eligible from day one.
- Industry-comparable pay, paid weekly.
- Paid vacation and holidays, accruing from day one.
- Career growth opportunities and promotion from within.
- Paid skilled training and certifications, including I-CAR and ASE.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
