Automotive Mobile Diagnostic Technician

Protech Electronics • Clermont, FL

3d

About The Position

Protech Automotive Solutions and its affiliated brands are seeking a dedicated, quality-focused Mobile Diagnostic Technician to provide high-quality service to customers. The role applies technical knowledge to assist customers, supports the Autel scanning unit by phone, answers questions about scanning procedures, and researches vehicle technology issues to explain and resolve them. The position requires diagnostic technician experience, appropriate tools, customer service and communication skills, and the ability to perform physical activities including lifting objects over 50 pounds.

Requirements

• At least 2 years of prior experience as a diagnostic technician.
• Must currently have or be willing to obtain the proper tools to complete assigned job duties.
• Must pass all pre-employment screenings, including background checks.
• Must be at least 21 years old.
• Must be able to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
• Ability to read and understand instructions, written estimates, and work orders.
• Effective verbal and written communication skills.
• Ability to manage competing priorities and adapt to a fast-paced environment.
• Must be eligible to work in the U.S. without restrictions.

Nice To Haves

• I-CAR certification.
• ASE certification.

Responsibilities

• Apply technical knowledge to assist customers.
• Answer inbound and outbound phone calls in support of the Autel scanning unit.
• Answer technical questions about the scanning procedures of the Autel unit.
• Research vehicle technology issues to understand, explain, and resolve them.
• Provide personable and friendly service to internal and external customers.

Benefits

• Medical, dental, and vision coverage eligibility from day one.
• Weekly pay at industry-comparable rates.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities and promotion from within.
• Paid skilled trainings and certifications, including I-CAR and ASE.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed