Automotive Mobile Diagnostic Technician
About The Position
Protech Automotive Solutions and its affiliated brands are seeking a talented, dedicated, and quality-focused Mobile Diagnostic Technician to provide service to customers. The technician applies technical knowledge to assist customers, supports users of the Autel scanning unit by phone, answers technical questions about scanning procedures, and researches vehicle technology issues to explain and resolve them. The role requires at least two years of diagnostic technician experience. Candidates must have or be willing to obtain the tools needed to perform assigned duties, pass pre-employment screenings, and be eligible to work in the United States without restrictions.
Requirements
- At least 2 years of prior experience as a diagnostic technician.
- Have or be willing to obtain the proper tools to successfully complete assigned job duties.
- Pass all pre-employment screenings, including background checks.
- Be at least 21 years old.
- Be able to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
- Be able to read and understand instructions, written estimates, and work orders.
- Have effective verbal and written communication skills.
- Be able to manage competing priorities and adapt to a fast-paced environment.
- Provide personable, friendly customer service to internal and external customers.
- Be eligible to work in the U.S. with no restrictions.
Nice To Haves
- I-CAR and ASE certifications are preferred.
Responsibilities
- Apply technical knowledge to assist customers.
- Answer inbound and outbound phone calls supporting the Autel scanning unit.
- Answer technical questions about Autel scanning procedures.
- Research vehicle technology issues to understand, explain, and resolve them.
Benefits
- Medical, dental, and vision benefits from day one.
- Industry-comparable pay, paid weekly.
- Paid vacation and holidays, accruing from day one.
- Career growth opportunities; the company promotes from within.
- Paid skilled training and certifications, including I-CAR and ASE.
- Access to 3M repair products.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
