Automotive Mobile Diagnostic Technician

Protech Electronics • Chantilly, VA

17d

About The Position

Protech Automotive Solutions and its affiliated brands are seeking a dedicated, quality-focused Mobile Diagnostic Technician to provide customer service and technical support. The technician applies technical knowledge to assist customers, supports use of the Autel scanning unit, answers technical questions about scanning procedures, and researches vehicle technology issues to explain and resolve them. Compensation is up to $25.00 per flag hour.

The role includes benefits from day one, weekly pay, paid vacation and holidays accruing from the first day, career growth opportunities, and paid skilled training and certifications.

Requirements

• At least 2 years of prior experience as a diagnostic technician.
• Have or be willing to obtain the proper tools needed to complete assigned duties.
• Pass all pre-employment screenings, including background checks.
• Be at least 21 years old.
• Be able to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
• Be able to read and understand instructions, written estimates, and work orders.
• Have effective verbal and written communication skills.
• Be able to work through competing priorities and adapt to a fast-paced environment.
• Be eligible to work in the U.S. without restrictions.

Nice To Haves

• I-CAR certification.
• ASE certification.

Responsibilities

• Apply technical knowledge to assist customers.
• Answer inbound and outbound calls supporting the Autel scanning unit.
• Answer technical questions about Autel scanning procedures.
• Research vehicle technology issues to understand, explain, and resolve them.
• Provide friendly customer service to internal and external customers.

Benefits

• Medical, dental, and vision benefits from day one.
• Paid weekly.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities and promotion from within.
• Paid skilled training and certifications, including I-CAR and ASE.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed