Automotive Mobile Diagnostic Technician

Caliber Collision • McKinney, TX

8d

About The Position

Protech Automotive Solutions and its affiliated brands are seeking a dedicated, quality-focused Mobile Diagnostic Technician to provide service to customers. The technician applies technical knowledge to assist customers, answers inbound and outbound calls supporting the Autel scanning unit, answers questions about scanning procedures, and researches vehicle technology issues to explain and resolve them.

Requirements

• At least 2 years of prior experience as a diagnostic technician.
• Must currently have or be willing to obtain the tools necessary to complete assigned job duties.
• Must pass all pre-employment screenings, including background checks.
• Must be at least 21 years old.
• Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
• Ability to read and understand instructions, written estimates, and work orders.
• Effective verbal and written communication skills.
• Ability to manage competing priorities and adapt to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.
• Must be eligible to work in the U.S. without restrictions.

Nice To Haves

• I-CAR certification preferred.
• ASE certification preferred.

Responsibilities

• Apply technical knowledge to assist customers.
• Answer inbound and outbound phone calls in support of the Autel scanning unit.
• Answer technical questions about Autel scanning procedures.
• Research vehicle technology issues to understand, explain, and resolve them.

Benefits

• Medical, dental, and vision coverage immediately upon eligibility from day one.
• Paid weekly.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities, with promotion from within.
• Paid skilled training and certifications, including I-CAR and ASE.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed