Automotive Mobile Diagnostic Technician

Protech Electronics • Chicago, IL

26d

About The Position

Protech Automotive Solutions and its affiliated brands are seeking a talented, dedicated, and quality-focused Mobile Diagnostic Technician to provide top-tier customer service. The technician applies technical knowledge to assist customers, supports users of the Autel scanning unit by phone, answers questions about scanning procedures, and researches vehicle technology issues to explain and resolve them. The position pays up to $32.00 per hour.

Requirements

• At least 2 years of prior experience as a diagnostic technician.
• Must have or be willing to obtain the tools needed to perform assigned job duties.
• Must pass all pre-employment screenings, including background checks.
• Must be at least 21 years old.
• Must be eligible to work in the U.S. without restrictions.
• Ability to read and understand instructions, written estimates, and work orders.
• Effective verbal and written communication skills.
• Ability to manage competing priorities and adapt to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.
• Ability to engage in consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.

Nice To Haves

• I-CAR certification preferred.
• ASE certification preferred.

Responsibilities

• Assist customers by applying technical knowledge.
• Answer inbound and outbound phone calls in support of the Autel scanning unit.
• Answer technical questions about Autel scanning procedures.
• Research vehicle technology issues to understand, explain, and resolve them.

Benefits

• Medical, dental, and vision benefits from day one.
• Paid weekly.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities, with promotion from within.
• Paid skilled training and certifications, including I-CAR and ASE.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed