Automotive Mobile Diagnostic Technician

Protech Electronics • Norfolk, VA

10d

About The Position

Protech Automotive Solutions and its affiliated brands are seeking a dedicated, quality-focused Mobile Diagnostic Technician to provide service to customers. The role applies technical knowledge to assist customers, supports users of the Autel scanning unit by phone, answers technical questions about scanning procedures, and researches vehicle technology issues to explain and resolve them. Compensation is $30.00+ per flag hour, paid weekly.

Requirements

• At least 2 years of prior experience as a diagnostic technician.
• Must have or be willing to obtain the proper tools to complete assigned job duties.
• Must pass all pre-employment screenings, including background checks.
• Must be at least 21 years old.
• Must be eligible to work in the U.S. with no restrictions.
• Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders.
• Effective verbal and written communication skills.
• Ability to work through competing priorities and adapt to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.

Nice To Haves

• I-CAR certification.
• ASE certification.

Responsibilities

• Apply technical knowledge to assist customers.
• Answer inbound and outbound phone calls in support of the Autel scanning unit.
• Answer technical questions relating to Autel scanning procedures.
• Research vehicle technology issues to understand, explain, and resolve them.

Benefits

• Medical, dental, and vision benefits from day one.
• Industry-comparable pay, paid weekly.
• State-of-the-art 3M repair products.
• Paid vacation and holidays, with accrual beginning on day one.
• Career growth opportunities; the company promotes from within.
• Paid skilled training and certifications, including I-CAR and ASE.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed