Automotive Mobile Diagnostic Technician

Caliber Collision • Clermont, FL

5d

About The Position

Protech Automotive Solutions and its affiliated brands are seeking a dedicated, quality-focused Mobile Diagnostic Technician to provide service to customers. The technician applies technical knowledge to assist customers, handles inbound and outbound calls in support of the Autel scanning unit, answers questions about scanning procedures, and researches vehicle technology issues to explain and resolve them. The position may also include other all-purpose duties as assigned.

Requirements

• At least 2 years of prior experience as a diagnostic technician.
• Must have, or be willing to obtain, the tools needed to complete assigned job duties.
• Must pass all pre-employment screenings, including background checks.
• Must be at least 21 years old.
• Must be able to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
• Ability to read and understand instructions, written estimates, and work orders.
• Effective verbal and written communication skills.
• Ability to manage competing priorities and adapt to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.
• Must be eligible to work in the U.S. without restrictions.

Nice To Haves

• I-CAR certification.
• ASE certification.

Responsibilities

• Apply technical knowledge to assist customers.
• Answer inbound and outbound phone calls in support of the Autel scanning unit.
• Answer technical questions relating to Autel scanning procedures.
• Research vehicle technology issues to understand, explain, and resolve them.

Benefits

• Medical, dental, and vision benefits immediately upon starting.
• Paid weekly.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities, with promotion from within.
• Paid I-CAR and ASE training and certifications.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed