The B-level Service Technician completes routine repairs and diagnoses customer vehicles, with some assistance. Work includes light engine repairs, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC, and steering and suspension systems. The technician is expected to hold a majority of the manufacturer certifications. The role includes performing diagnosis, repairs, and preventive maintenance; accurately documenting inspections and work; communicating with service advisors; maintaining proficiency and customer satisfaction; completing warranty documentation; and following safety, compliance, and customer-property requirements. Technicians use training provided by the manufacturer and management to continually develop their technical knowledge.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed