About The Position

The B Level Service Technician is responsible for understanding and completing routine repairs on customer vehicles, performing general repairs and diagnosis with some assistance. Work may include light engine work, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC systems, and steering and suspension systems. The technician is expected to hold a majority of the manufacturer certifications and to help provide a positive customer experience.

Requirements

  • Previous automotive technician experience.
  • Must have basic tools.
  • Strong technical and mechanical skills.
  • Must be a team player and able to work repetitively on complex tasks.
  • Must be at least eighteen years of age.
  • Must have a valid driver’s license.
  • Must pass pre-employment background and drug screening.

Nice To Haves

  • ASE certifications are heavily preferred.
  • Manufacturer certifications are heavily preferred.

Responsibilities

  • Accurately use the multi-point inspection form on each vehicle.
  • Document all work performed and recommended on assigned repair orders.
  • Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
  • Maintain technician proficiency according to Asbury standards.
  • Conduct road tests when necessary and practical to determine required work and confirm successful repairs.
  • Perform all levels of vehicle diagnosis and repair.
  • Perform preventive and routine maintenance services.
  • Use product and technical training assigned by the manufacturer and management.
  • Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
  • Maintain manufacturer Customer Satisfaction Index scores at or above the Asbury goals for district, regional, and national scores.
  • Complete work, notations, and timekeeping necessary for warranty repair orders and warranty claims.
  • Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
  • Return customer vehicles as clean as they were before service.
  • Complete required training and comply with regulations concerning hazardous waste disposal, OSHA Right-to-Know, and other applicable requirements.
  • Comply with federal, state, and local laws and company policies regarding safeguarding customer vehicles, property, and information.

Benefits

  • Weekly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for eligible management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings and flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Paid volunteer hours through community service initiatives
  • Employee referral program with bonus opportunities
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