Automotive Manager in Training/General Service Technician
About The Position
Midas is seeking an Automotive Manager in Training/General Service Technician for a developmental Store Manager role. The position supports the Store Manager and works in both the front and back shop as needed, helping with basic service and sales while learning to handle customer calls, schedule appointments, and interact with customers. Midas provides training and promotes from within. The role combines customer service and service-writing duties with oversight of vehicle inspections, recommendations, repair orders, parts sourcing, and technicians’ work. It also includes basic maintenance tasks such as oil changes and tire rotations, along with inventory and facility upkeep. Compensation includes hourly base pay, overtime, and performance-based bonuses and commissions; the posting states potential annual earnings of $45,000–$65,000+.
Requirements
- General automotive knowledge.
- Excellent customer service disposition.
- Good communication skills.
- Leadership ability.
- Team-building skills.
- Ability to follow directions and processes.
- Ability to use computers and software.
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
- Valid driver’s license.
Nice To Haves
- At least 2 years of store or service manager experience is preferred but not required.
Responsibilities
- Deliver exceptional customer service by listening to and consulting with customers.
- Follow up with customers about requested services and estimated completion times.
- Oversee complete vehicle inspections and make comprehensive service recommendations.
- Build computerized repair orders and source parts.
- Present and discuss pricing estimates with customers and promote shop service specials.
- Oversee technicians’ inspections, diagnosis, and repair of domestic, European, and Asian cars and light trucks.
- Maintain inventory counts.
- Maintain the cleanliness and organization of the facility.
- Perform oil changes, tire rotations, and basic technician jobs.
- Work in both the front and back shop as needed and support the Store Manager.
- Learn to handle phone calls, set appointments, and interact with customers.
- Perform other duties as assigned.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Paid time off, including holiday and vacation
- Paid training
- 401(k)
- 401(k) matching
- Performance-based bonuses and commissions
- Employee discounts on products and services
- Professional development reimbursement
- Opportunity for advancement
- Training and development
- Five-day work week
- Base pay plus overtime
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
