Automotive Manager in Training/General Service Technician
About The Position
Midas is hiring an Automotive Manager in Training/General Service Technician for a developmental Store Manager role. The employee will support the Store Manager and work in both the front and back shop as needed, helping with basic service and sales while training to handle phone calls, schedule appointments, and interact with customers. Midas states that it trains associates and promotes from within. The role combines customer service and service-writing duties with oversight of vehicle inspections, recommendations, repair orders, parts sourcing, and technician work. It also includes maintaining inventory and facility organization, and performing oil changes, tire rotations, and basic technician tasks. Pay is described as hourly, plus overtime and performance-based bonuses or commissions, with a stated annual earnings range of $45,000–$65,000+.
Requirements
- General automotive knowledge.
- Excellent customer service disposition.
- Good communication skills.
- Leadership ability.
- Team-building skills.
- Ability to follow directions and processes.
- Ability to use computers and software.
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
- Valid driver’s license.
Nice To Haves
- A minimum of 2 years of store or service manager experience is preferred but not required.
Responsibilities
- Deliver exceptional customer service by listening to and consulting with customers.
- Follow up with customers about requested services and estimated completion times.
- Oversee complete vehicle inspections and make comprehensive recommendations.
- Build computerized repair orders and source parts.
- Deliver and discuss pricing estimates with customers and promote shop service specials.
- Oversee technicians’ inspections, diagnoses, and repairs of domestic, European, and Asian cars and light trucks.
- Maintain inventory counts.
- Maintain the cleanliness and organization of the facility.
- Perform oil changes, tire rotations, and basic technician jobs.
- Handle phone calls, set appointments, and interact with customers while training for a Store Manager role.
- Perform other duties as assigned.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Paid time off, including holiday and vacation
- Paid training
- 401(k)
- 401(k) matching
- Performance-based bonuses and commissions
- Employee discounts on products and services
- Professional development reimbursement
- Opportunity for advancement
- Five-day work week
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
