Automotive Manager in Training/General Service Technician

Midas - Touch of Gold•Fort Wayne, IN

4d•$45,000 - $65,000

About The Position

Midas is seeking an Automotive Manager in Training/General Service Technician for a developmental Store Manager role. The position supports the Store Manager and works in both the front and back shop as needed, combining customer service and sales with basic vehicle service while training to handle calls, schedule appointments, and interact with customers. Midas states that it trains associates and promotes from within. The role includes consulting customers, following up on requested services and completion estimates, overseeing inspections and repair recommendations, preparing computerized repair orders, sourcing parts, and discussing pricing and service specials. It also involves overseeing technicians working on domestic, European, and Asian cars and light trucks, maintaining inventory and facility organization, and performing basic services such as oil changes and tire rotations. Compensation is described as hourly pay plus bonuses, with a stated annual range of $45,000–$65,000+. The posting also mentions base pay plus overtime, weekly bonus commissions based on store performance, guaranteed biweekly commission, and biweekly pay. A five-day work week is listed, with a flexible retail schedule that may include weekends, evenings, and holidays.

Requirements

General automotive knowledge.
Excellent customer service disposition.
Good communication skills.
Leadership ability.
Team-building skills.
Ability to follow directions and processes.
Ability to use computers and software.
Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
Valid driver’s license.

Nice To Haves

A minimum of 2 years of store or service manager experience is preferred but not required.

Responsibilities

Deliver exceptional customer service by listening to and consulting customers.
Follow up with customers about requested services and estimated completion times.
Oversee complete vehicle inspections and make comprehensive service recommendations.
Build computerized repair orders and source parts.
Deliver and discuss pricing estimates with customers and promote shop service specials.
Oversee technicians’ inspections, diagnosis, and repair of domestic, European, and Asian cars and light trucks.
Maintain inventory counts.
Maintain the cleanliness and organization of the facility.
Perform oil changes, tire rotations, and other basic technician jobs.
Work in both the front and back shop as needed and support the Store Manager.
Train to handle phone calls, set appointments, and interact with customers.
Perform other duties as assigned.