Automotive Manager in Training/General Service Technician

Midas - Touch of Gold • Gary, IN

4d • $45,000 - $65,000

About The Position

Midas is hiring an Automotive Manager in Training/General Service Technician for a developmental Store Manager role. The position supports the Store Manager, working in both the front and back shop as needed while providing basic vehicle services and sales and training to handle calls, make appointments, and interact with customers. Midas provides training and promotes from within.

The role combines customer service and service writing with oversight of vehicle inspections, recommendations, repair orders, parts sourcing, and technicians’ work. It also includes basic maintenance tasks, inventory management, and keeping the facility clean and organized. Compensation is performance-based, with hourly base pay, overtime, and bonuses or commissions tied to store performance. The posting advertises annual earnings of $45,000–$65,000+.

Requirements

• General automotive knowledge.
• Excellent customer-service disposition.
• Good communication skills.
• Leadership ability.
• Team-building skills.
• Ability to follow directions and processes.
• Ability to use computers and software.
• Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
• Valid driver’s license.

Nice To Haves

• At least 2 years of store or service manager experience; preferred but not required.

Responsibilities

• Provide exceptional customer service by listening to and consulting with customers.
• Follow up with customers about requested services and estimated completion times.
• Oversee complete vehicle inspections and make comprehensive service recommendations.
• Build computerized repair orders and source parts.
• Present and discuss pricing estimates and promote shop service specials.
• Oversee technicians’ inspections, diagnosis, and repair of domestic, European, and Asian cars and light trucks.
• Maintain inventory counts.
• Maintain the cleanliness and organization of the facility.
• Perform oil changes, tire rotations, and basic technician jobs.
• Handle phone calls, set appointments, and interact with customers while training for management responsibilities.
• Work in the front and back shop as needed and perform other duties as assigned.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Paid time off, including holiday and vacation time
• Paid training
• 401(k)
• 401(k) matching
• Performance-based bonuses and commissions
• Employee discounts on products and services
• Professional development reimbursement
• Opportunity for advancement
• Five-day work week

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed