Automotive Internet Sales Advisor - Exotics Wayland

Asbury Automotive • Wayland, MA

7d • $60,000 - $80,000

About The Position

The Automotive Internet Sales Advisor responds to customers who inquire online about advertised vehicles using phone and email, and assists customers who visit the dealership in person from the initial buying process through the final sale. The role focuses on developing customer relationships, providing exceptional guest experiences, and helping improve the car-buying experience. Compensation is listed as $60,000–$80,000, comprising a base salary and a percentage of department profit determined by the pay plan; the final offer may depend on experience, industry background, and education. Pay is weekly.

Requirements

• Be at least 18 years of age.
• Have a valid driver's license.
• Pass pre-employment background and drug screenings.
• Be motivated to succeed.
• Demonstrate strong customer service skills.
• Be able to create and maintain customer relationships.
• Have strong computer and phone skills.
• Have experience using and maintaining a customer relationship management database.
• Maintain professional business attire and appearance.
• Be self-motivated and a team player.

Nice To Haves

• Prior automotive sales or retail experience.
• Customer service, call center, or business development experience.
• Bilingual ability.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers and develop a referral base and customer network.
• Respond to internet leads within the store's required timeframe and email product information and pricing.
• Answer sales phone calls and schedule customer appointments.
• Confirm appointments.
• Make outbound calls to follow up on customer inquiries, after-sale matters, and repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Guide customers through the buying process from start to finish.

Benefits

• Weekly pay
• Paid holidays and paid time off
• Paid training
• Stock awards for eligible select management and front-line team members
• Medical, vision, and dental insurance
• Accident, critical illness, and hospital indemnity plans
• Up to 12 weeks of paid pregnancy leave (disability leave)
• Paid parental leave
• Health savings accounts
• Flexible spending accounts
• Short-term and long-term disability plans
• Whole life and term life insurance
• 401(k) with company match
• Pet insurance
• Digital career path tool
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Technician student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Paid volunteer hours through community service initiatives
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed