Automotive General Sales Manager

Fox Ann Arbor Nissan•Ann Arbor, MI

About The Position

The Automotive General Sales Manager leads customer retention and profitability across new- and used-vehicle operations, delivering consistent sales performance while aligning people, processes, and inventory decisions to dealership financial targets. The role partners with the dealer/general manager and leads new- and used-vehicle department managers. The daily work includes reviewing prior-day results and trends, setting priorities with department leaders, managing inventory mix and turn, and checking pricing and merchandising against monthly targets. The manager reviews deal flow, documentation, approvals, forecasts, local market activity, and promotional timing; coaches and trains staff; resolves escalated customer situations; and aligns next-day actions with department performance and break-even awareness. Fox Motors describes itself as a Top 150 Dealer Group committed to employee, customer, and community experiences. It offers development programs through Fox University for sales, technicians, and management. The role is based in Ann Arbor.

Requirements

2–4 years of related experience or training, or equivalent education and experience.

Responsibilities

Hire, train, coach, and monitor new- and used-vehicle department managers.
Build annual and monthly forecasts for unit sales, gross, expenses, and operating profit.
Set objectives with sales managers and ensure adherence to dealership policies, procedures, and sales systems.
Partner with the dealer/general manager on days supply and acquire and order inventory accordingly.
Establish merchandising and display standards, overage-disposal procedures, and manage demonstrator issuance and records.
Review productivity, commission sheets, forecasts, and deal posting; audit trade appraisals and used-vehicle reconditioning as needed.
Analyze market conditions and recommend advertising, promotions, staffing, lease offers, and compensation plans.
Review sales results and trends, balance inventory mix and turn, and ensure pricing and merchandising support targets.
Review deal flow, documentation, and approvals before posting, and evaluate forecast assumptions.
Monitor local market activity and adjust promotional timing.
Coach employees, provide structured training, and handle escalated customer situations.
Align next-day actions with break-even awareness and department performance.