Automotive General Sales Manager

Fox Ann Arbor Nissan • Scio Township, MI

9d

About The Position

The Automotive General Sales Manager leads customer retention and profitability across new- and used-vehicle operations, delivering consistent sales performance while aligning people, processes, and inventory decisions with dealership financial targets. The role involves managing department leaders, forecasting sales and expenses, overseeing inventory and merchandising, reviewing deal activity, and responding to market conditions.

The daily routine includes reviewing prior-day results and trends, coordinating priorities with new- and used-vehicle leadership, balancing inventory and pricing, checking deal flow and documentation, monitoring local market activity, coaching employees, resolving escalated customer situations, and aligning next-day actions with department performance and break-even targets.

Requirements

• 2–4 years of related experience or training, or equivalent education/experience.

Responsibilities

• Hire, train, coach, and monitor new- and used-vehicle department managers.
• Build annual and monthly forecasts for unit sales, gross, expenses, and operating profit.
• Set objectives with sales managers and ensure adherence to dealership policies, procedures, and sales systems.
• Partner with the dealer/general manager on days supply, and acquire and order inventory accordingly.
• Establish merchandising and display standards and overage-disposal procedures; manage demonstrator issuance and records.
• Review productivity, commission sheets, forecasts, and deal posting; audit trade appraisals and used-vehicle reconditioning as needed.
• Analyze market conditions and recommend advertising, promotions, staffing, lease offers, and compensation plans.
• Review prior-day results and trends, coordinate priorities with department leaders, and remove blockers.
• Balance inventory mix and turnover and ensure pricing and merchandising support monthly targets.
• Review deal flow and exceptions, validate documentation and approvals before posting, and evaluate forecast assumptions.
• Monitor local market activity and adjust promotional timing to remain competitive.
• Provide coaching and structured training, resolve escalated customer situations, and align next-day actions with department performance.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k)
• Life insurance
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed