Automotive Front Desk Receptionist

Capital Chevrolet of Wake Forest•Wake Forest, NC

15h

About The Position

Capital Chevrolet of Wake Forest is seeking a welcoming, organized, and customer-focused Front Desk Receptionist to serve as the dealership’s face and first point of contact. The role is suited to someone who enjoys interacting with people, staying organized, and creating positive experiences for customers who visit or call the dealership. The receptionist supports smooth daily operations by assisting customers, coordinating appointments, maintaining the reception area, and providing administrative and clerical support.

Requirements

Friendly, approachable personality and a genuine interest in helping people.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to multitask, prioritize responsibilities, and remain composed in a fast-paced environment.
Basic computer skills, including familiarity with Microsoft Office.
Professional demeanor and commitment to excellent customer service.
Ability to successfully pass a pre-employment background screening.

Nice To Haves

Previous receptionist, administrative, or customer service experience.

Responsibilities

Welcome customers and visitors with a friendly, professional attitude and create a positive first impression.
Answer incoming phone calls and direct them to the appropriate departments or team members.
Assist customers with general questions, requests, and dealership information.
Help coordinate appointments and scheduling as needed.
Maintain a clean, organized, and welcoming reception area.
Provide administrative and clerical support to dealership departments.
Communicate effectively with customers, coworkers, and management to support smooth daily operations.
Assist with additional duties and projects as needed.