Automotive Finance Manager

Group 1 Automotive, Inc.•Hyannis, MA

9d•$125,000 - $180,000

About The Position

Group 1 Toyota of Hyannis, part of Group 1 Automotive, is seeking a Finance Manager to oversee dealership financing operations and customer transactions. The role manages loan origination and approvals, maintains lender relationships, develops the Financial Services Department team, and ensures accurate reporting and paperwork. The Finance Manager works directly with customers to identify financing needs, explain payment options, and present dealership products and services while completing transactions legally, ethically, and productively. The role is accountable for meeting monthly forecasts for finance and insurance income, product penetration, and customer satisfaction, as well as supervising financial services associates to achieve individual and department goals. The position is commission-based, with expected annual compensation of $125,000–$180,000. Applicants must pass pre-employment background, motor vehicle record, and drug testing.

Requirements

F&I management experience.
Proven performance and customer satisfaction (CSI) track record.
Proficiency with a personal computer and Microsoft Office, including email, Excel, and Word.
Ability to work independently and be self-motivated.
Positive attitude and high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Strong attention to detail.
Ability to work well in a process-driven environment.
Outstanding verbal and written communication skills.
High school diploma or equivalent.
Valid driver’s license in the state of employment and a good driving record.
Must pass pre-employment background checks, motor vehicle record checks, and drug testing.

Nice To Haves

College degree or experience preferred.

Responsibilities

Oversee dealership customer loan origination and approval processes.
Establish and maintain strong relationships with lenders.
Recruit, hire, and develop associates for the Financial Services Department.
Maintain accurate monthly, quarterly, and year-end reports.
Determine customers’ financing needs and explore payment options.
Build positive relationships with customers while presenting products and services.
Present warranties, credit insurance, GAP insurance, and other dealership products.
Secure and finalize transactions legally and ethically while maintaining productivity.
Meet monthly forecasts for finance and insurance income, penetration levels, and customer satisfaction.
Prepare federal, state, and dealer transaction paperwork accurately and submit it to the Accounting Department in a timely manner.
Enhance customer satisfaction throughout the purchase experience.
Supervise financial services associates to ensure individual and department goals are met.
Demonstrate company values in interactions with customers, coworkers, and vendors.