Automotive Finance Manager

Toyota of Urbana • Urbana, IL

12d • $150,000 - $250,000 • Onsite

About The Position

The Ed Napleton Automotive Group is hiring an Automotive Finance & Insurance Manager at Napleton Toyota of Urbana. The role supports customers through the vehicle-purchase process by making credit decisions, submitting deals to lenders for approval, and helping resolve disconnects in the sales process. The manager uses automotive sales or finance experience to identify appropriate finance and insurance products for customers in a fast-paced dealership environment.

The position includes customer-facing sales and finance work, processing transactions in compliance with applicable laws and company policy, and providing a strong customer experience. The employer describes itself as a family-owned automotive group affiliated with more than 25 vehicle brands and 50+ dealerships across seven states, with over 3,500 employees.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Strong attention to detail and organizational skills.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.
• Willingness to undergo a background check and drug screen in accordance with local laws and regulations.
• Must be at least 18 years old to comply with the company driving policy.

Nice To Haves

• Prior automotive sales or F&I experience preferred.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during the vehicle-purchase process.
• Work directly with employees and customers to develop relationships.
• Determine customer financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Process finance transactions and ensure compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Develop superior product knowledge to effectively assist customers.
• Handle administrative processes promptly and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.
• Perform other duties as assigned by management.

Benefits

• Potential annual pay plan range of $150,000–$250,000, including incentive-based pay.
• Medical, dental, and vision insurance.
• 401(k).
• Relocation assistance may be considered.
• Paid vacation and sick time.
• Paid training.
• Discounts on products, services, and vehicles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED