Automotive Finance Manager

Toyota of Urbana • Urbana, IL

11d

About The Position

The Ed Napleton Automotive Group is hiring an Automotive Finance & Insurance Manager at Napleton Toyota of Urbana. The manager makes credit decisions, submits deals to lenders for approval, and helps bridge disconnects in the vehicle sales process. Using automotive sales or finance experience, the manager identifies suitable finance and insurance products for customers. The role involves working directly with customers and employees throughout the vehicle purchase process and providing an exceptional customer experience. The company is affiliated with more than 25 vehicle brands and over 50 dealerships across seven states, with more than 3,500 employees nationwide.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.
• Willingness to undergo a background check and drug screen in accordance with local laws and regulations.
• At least 18 years of age to comply with the company driving policy.

Nice To Haves

• Prior automotive sales or Finance & Insurance experience preferred.

Responsibilities

• Welcome customers and transition them from Sales to Finance during vehicle purchases.
• Work directly with employees and customers to develop relationships.
• Determine customers’ financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Process finance transactions and ensure compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Develop superior product knowledge to effectively help customers.
• Handle administrative processes in a timely manner and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.
• Perform other duties as assigned by management.
• Make credit decisions and submit deals to lenders for approval.

Benefits

• Potential pay plan ranges from $150,000 to $250,000 per year, including incentive-based pay.
• Medical, dental, and vision insurance.
• 401(k).
• Relocation assistance may be considered.
• Paid vacation and sick time.
• Paid training.
• Discounts on products, services, and vehicles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED