Auto Finance Manager- Experienced

Napleton Missouri•Saint Peters, MO
•$180,000 - $350,000•Onsite

About The Position

The Ed Napleton Automotive Group is hiring an Automotive Finance Manager for one of its Missouri locations: Mid Rivers Chrysler Dodge Jeep Ram, Mid Rivers KIA, Mid Rivers Maserati, Hazelwood Hyundai, or St Louis Nissan. The role supports customers through the vehicle purchase process by making credit decisions, submitting deals to lenders for approval, and helping bridge disconnects in the sales process. The manager identifies suitable finance and insurance products for customers and works to deliver a transparent, exceptional customer experience.

Requirements

  • High school diploma or equivalent.
  • Proven ability to provide an exceptional customer experience.
  • Ability to set and achieve targeted goals.
  • Highly detail-oriented and organized.
  • 2–3 years of prior automotive F&I experience.
  • Demonstrated communication, consultative, interpersonal, and organizational skills.
  • Experience and desire to work with technology.
  • Valid in-state driver’s license and an acceptable, safe driving record.
  • Willingness to undergo a background check in accordance with local law and regulations.
  • At least 18 years of age to comply with the company driving policy.

Responsibilities

  • Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
  • Work directly with employees and customers to develop relationships.
  • Determine customer financing needs and payment options through a consultative interview process.
  • Present customers with a transparent pricing menu detailing financing options and products.
  • Process finance transactions and ensure full compliance with state and federal laws and regulations.
  • Follow up with customers to ensure satisfaction.
  • Build rapport with customers to create a base of referrals.
  • Set and achieve targeted sales goals.
  • Gain superior product knowledge to effectively help customers.
  • Ensure administrative processes are handled in a timely manner and in compliance with company policy.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k).
  • Paid vacation and sick time.
  • Paid training.
  • Discounts on products, services, and vehicles.
  • Growth opportunities.
  • Potential annual pay range of $180,000–$350,000, including incentive-based pay.
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