Automotive DMV/Title Clerk

Leadcar Honda Hamburg • Hamburg, PA

2d

About The Position

The DMV/Title Clerk processes and files in-state and out-of-state title documents to transfer ownership of automotive vehicles for the dealership. The role works under the supervision and direction of the Office Manager and assists with other clerical and administrative duties as assigned. Responsibilities also include processing deal jackets and finance paperwork, supporting accounts receivable collection, entering new vehicles into inventory, and providing receptionist coverage as needed.

Requirements

• Previous title experience is preferred.
• Excellent phone etiquette.
• Excellent verbal and written communication skills.
• Working knowledge of Microsoft Word and Excel.
• Knowledge of administrative and clerical procedures and systems, including managing files and records, designing forms, and other office procedures.
• Exceptional interpersonal communication skills.
• Punctuality.
• Ability to multitask.
• Strong organizational skills.
• Ability to work independently on assigned tasks and accept direction on given assignments.
• Knowledge of principles and processes for providing exceptional customer service.
• Effective time management skills and ability to work productively in a fast-paced environment.
• Professional appearance and manner consistent with the dress code policy and best practices set by the President and General Manager.

Nice To Haves

• Previous title experience.

Responsibilities

• Process in-state and out-of-state title applications for new and preowned vehicles.
• Process and tear down deal jackets and send out finance paperwork.
• Make copies of products sold, including accessories.
• Assist with accounts receivable collection.
• Enter and stock new vehicles into inventory.
• Provide backup receptionist coverage as needed, including operating a multi-line phone system.
• Answer incoming calls promptly and professionally and transfer them to the appropriate person or department.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Supplemental benefit insurance, including life insurance, short- and long-term disability insurance, and accident insurance
• 401(k) retirement plan
• Paid time off
• Paid holidays
• Employee discounts
• Employee referral program
• Continued training through the company and manufacturer

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed