Automotive Detail Team Lead

BDS Dealer Pros • Wilson, NC

21d

About The Position

BDS Dealer Pros is seeking an experienced automotive detail professional to lead by example, develop team members, and deliver consistently high-quality work. This is a hands-on leadership role: the Team Lead performs vehicle detailing while coordinating daily workflow, coaching technicians, maintaining quality and productivity standards, and building working relationships with dealership personnel.

The role includes assigning and monitoring work, training and supporting Detail Technicians, detailing and inspecting vehicles, coordinating daily priorities with dealership management, maintaining supplies and equipment, and reinforcing safety procedures. Work may take place indoors or outdoors in varying weather conditions and may involve cleaning chemicals, noise, and moving vehicles. Regular physical activities include standing, walking, bending, kneeling, squatting, reaching, climbing, lifting up to 75 pounds, and safely operating detailing tools and equipment. Essential functions may be performed with or without reasonable accommodation.

Requirements

• Professional automotive detailing experience and strong knowledge of detailing techniques, products, and equipment.
• Valid driver’s license with an acceptable driving record and reliable transportation.
• Availability to work evenings and weekends.
• Strong communication, organizational, customer service, and team-coordination skills.

Nice To Haves

• Previous leadership or supervisory experience.
• Dealership detailing experience.
• Training or mentoring experience.
• Basic computer proficiency.
• Ability to drive manual-transmission vehicles.

Responsibilities

• Assign daily work, monitor workflow, and support the team during high-volume periods or staffing shortages.
• Train, coach, and motivate new and existing Detail Technicians; provide feedback and communicate performance concerns to management.
• Model professionalism, accountability, teamwork, and customer service.
• Perform interior and exterior detailing, including washing, clay treatment, buffing, polishing, waxing, paint correction as needed, and interior cleaning and conditioning.
• Photograph vehicles after company training and move vehicles safely on dealership property.
• Inspect completed vehicles, promptly address quality concerns, and maintain dealership presentation standards.
• Monitor production goals, turnaround times, and team efficiency; coordinate daily priorities with dealership management.
• Maintain supplies, equipment, operational records, and a clean, organized work area; report maintenance needs.
• Follow and reinforce company safety procedures, including proper chemical handling; promptly report injuries, accidents, property damage, and safety concerns.
• Protect customer and company vehicles, keys, tools, and equipment; assist with staffing and scheduling as directed.

Benefits

• Eligible employees may have access to health, dental, vision, and life insurance; a 401(k) with company match; paid time off; an employee referral program; and opportunities for training and advancement. Benefits are subject to applicable plan terms and eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed