Automotive Detail Lead 53439
About The Position
The Automotive Detail Lead maintains the quality of work performed by All-Pro and helps maximize the efficiency and development of locations. This role cleans and details vehicles, including washing, vacuuming, waxing, and applying protective sealant to maintain their appearance and condition. The Detail Lead ensures service calls and customer emergencies are handled promptly and professionally, and creates a work environment where employees have the tools, resources, training, and support needed to work effectively. The role includes keeping up with new products and techniques and informing the Area Manager; maintaining onsite supplies as directed; holding associate meetings; coordinating staffing with the Lot Coordinator or Area Manager; creating and optimizing weekly schedules; and ensuring end-of-day checkout procedures are followed. The Detail Lead reinforces standards for professionalism, appearance, vehicle care, work ethic, and customer service, and directly handles recruiting, hiring, training, and performance management of detail associates. Daily communication with the Lot Coordinator or Area Manager is required. Other duties may be assigned. Work is primarily performed in a garage or outdoor environment as part of a team in a fast-paced setting. The position may require working at other nearby job sites and weekend availability.
Requirements
- Automotive detailing experience is required.
- Excellent communication and time-management skills.
- Valid driver's license with a clean driving record.
- Willingness to work in a fast-paced environment with changing needs and priorities.
- Positive attitude.
- Willingness to submit to a pre-employment background check and drug screening.
Nice To Haves
- Previous management experience.
- Bilingual ability.
Responsibilities
- Maintain the quality of work performed by All-Pro and maximize location efficiency and development.
- Clean and detail vehicles by washing, vacuuming, waxing, and applying protective sealant.
- Ensure service calls and customer emergencies are handled promptly and professionally.
- Provide employees with the tools, resources, training, and support needed to work efficiently and effectively.
- Keep up with new products and techniques and inform the Area Manager.
- Maintain appropriate onsite supply quantities as directed by the Area Manager.
- Hold meetings with associates to discuss issues, daily goals, and constraints.
- Coordinate with the Lot Coordinator or Area Manager to ensure appropriate staffing for current and new business.
- Create weekly schedules and optimize them as needed.
- Ensure end-of-day checkout procedures are followed at each location.
- Reinforce standards for professionalism, appearance, vehicle care, work ethic, and customer service.
- Recruit, hire, train, and manage the performance of detail associates.
- Communicate daily with the Lot Coordinator or Area Manager.
- Perform other duties as assigned.
Benefits
- Medical insurance for employees and their families.
- Dental insurance.
- Vision insurance.
- Term, whole life, and AD&D insurance.
- Short- and long-term disability insurance.
- Traditional and Roth 401(k).
- Employer matching opportunities.
- Opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
