Automotive Detail Lead 53518
About The Position
The Automotive Detail Lead oversees the quality and efficiency of detailing work at assigned locations and supports the development of those locations. The role involves cleaning and detailing vehicles, including washing, vacuuming, waxing, and applying protective sealant. The Detail Lead ensures service calls and customer emergencies are handled promptly and professionally, maintains appropriate onsite supplies, keeps up with new products and techniques, and communicates with the Area Manager and Lot Coordinator. The Detail Lead creates a supportive and efficient work environment by ensuring associates have the tools, resources, training, and support they need. Responsibilities also include staffing coordination, weekly scheduling, end-of-day checkout procedures, associate meetings, and reinforcing standards for professionalism, appearance, work ethic, and customer service. The role directly handles recruiting, hiring, training, and performance management of detail associates. The work is primarily performed in a garage or outdoors, in a team-based, fast-paced environment with changing needs and priorities. Weekend availability is required, and the position may require working at other nearby job sites.
Requirements
- Automotive detail experience required.
- Excellent communication and time management skills.
- Valid driver's license with a clean driving record.
- Willingness to submit to a pre-employment background check and drug screening.
- Willingness to work in a fast-paced environment with changing needs and priorities.
- Positive attitude.
- Weekend availability.
Nice To Haves
- Previous management experience preferred.
- Bilingual ability preferred.
Responsibilities
- Maintain the quality of work performed by All-Pro and maximize the efficiency and development of locations.
- Clean and detail vehicles, including washing, vacuuming, waxing, and applying protective sealant.
- Ensure service calls and customer emergencies are handled promptly and professionally.
- Create and maintain a work environment where employees have the tools, resources, training, and support needed to work efficiently and effectively.
- Keep up with new products and techniques and inform the Area Manager.
- Maintain appropriate onsite supply quantities at each location as directed by the Area Manager.
- Hold meetings with associates to discuss issues, daily goals, and constraints.
- Work with the Lot Coordinator and Area Manager to ensure proper staffing for current and new business.
- Create and maintain weekly schedules and optimize them as needed.
- Ensure proper end-of-day checkout procedures are followed at each location.
- Reinforce standards for professionalism, appearance, vehicle, work ethic, and customer service.
- Directly manage recruiting, hiring, training, and performance management of detail associates.
- Communicate daily with the Lot Coordinator and Area Manager.
- Perform other duties as assigned.
Benefits
- Medical insurance for you and your family.
- Dental insurance.
- Vision insurance.
- Term and whole life insurance and AD&D insurance.
- Short- and long-term disability insurance.
- Traditional and Roth 401(k).
- Employer matching opportunities.
- Opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
