Automotive Customer Service Representative | Weekends Off | Rayford Road
About The Position
Christian Brothers Automotive is hiring an Automotive Customer Service Representative at its Rayford Road location in Spring, Texas. The representative is a primary point of contact for guests bringing in their vehicles and helps build customer relationships by providing respectful service and supporting the shop’s daily operations. The role includes checking guests in and out, scheduling appointments, and providing shuttle service when needed. It also supports parts handling, errands, facility organization, and clerical work. The position is Monday through Friday, 7:00 a.m. to 6:00 p.m. The location is independently owned and operated by a local Christian Brothers Automotive franchisee, which is the employer and makes all employment decisions. Christian Brothers Automotive describes its service philosophy as centered on transparency, integrity, and putting people first.
Requirements
- Successful customer service experience.
- Strong interpersonal skills to communicate effectively with staff, vendors, and customers.
- Valid state driver’s license.
- Meet required insurance driving-record parameters.
- Ability to work in a fast-paced environment and as part of a team.
- Ability to seek and accept coaching and direction.
- Ability to multitask and meet deadlines.
- Proficiency with Microsoft Office Suite or related software.
- Dependability for the Monday-through-Friday schedule, 7:00 a.m. to 6:00 p.m.
- Ability to sit, stand, walk, talk, and hear frequently; balance, stoop, kneel, or crouch occasionally; and occasionally lift or move up to 50 pounds. Required vision abilities include close, distance, peripheral, and color vision, and the ability to adjust focus.
Responsibilities
- Check guests in and out.
- Answer phone calls and schedule appointments.
- Provide safe shuttle service to guests in the company-branded vehicle when needed.
- Treat guests respectfully under all circumstances and in keeping with Christian Brothers’ values.
- Assist with receiving and processing incoming and outgoing parts and perform other errands as needed.
- Help keep the facility clean and organized.
- Assist team members with clerical tasks, including accounts receivable and filing paperwork.
- Direct, coordinate, and participate in guest service activities according to workload.
- Follow all safety policies and procedures.
- Perform other duties as assigned.
Benefits
- Performance bonuses or commission; advertised earnings of up to $60,000 annually for highly qualified candidates.
- Closed every weekend.
- Paid vacation and paid holidays.
- Healthcare benefits available.
- Matching retirement plans.
- Ongoing training and career advancement.
- Employee point store where training points can be redeemed for merchandise and rewards.
- Continuous training through the CBA Flywheel Learning System.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
