Automotive Commercial Sales Rep - Store 1430

Monro•Gastonia, NC

About The Position

The Commercial Sales Representative grows the company’s commercial business by acquiring new accounts and expanding existing customer relationships. The role develops partnerships with local businesses, fleet operators, government agencies, contractors, and other commercial customers that need tires, automotive service, maintenance, and repair solutions. The representative serves as a trusted advisor by understanding customers’ operational needs and providing solutions that improve vehicle uptime, reduce operating costs, and support business growth. Success is driven by achieving sales goals, retaining and growing accounts, and developing new business within the assigned market.

Requirements

High school diploma or equivalent.
At least three years of business-to-business sales, outside sales, or account management experience.
Demonstrated success developing new business and growing existing customer relationships.
Strong communication, presentation, and negotiation skills.
Valid driver's license and acceptable driving record.
Ability to travel regularly throughout the assigned territory.
Ability to lift and carry materials up to 25 pounds occasionally.
Ability to work flexible hours as business needs require.

Nice To Haves

Experience in the automotive, tire, fleet maintenance, distribution, or service industry.
Knowledge of commercial tire programs, fleet operations, and preventive maintenance services.
Associate's or Bachelor's degree in Business.

Responsibilities

Prospect for and acquire new commercial accounts within the assigned territory.
Identify opportunities with fleet customers, municipalities, contractors, delivery services, transportation companies, and other commercial businesses.
Conduct sales calls, networking activities, and customer visits to generate new business.
Build and maintain a sales pipeline through prospecting and follow-up.
Present products, programs, and services that address customer needs and create value.
Develop strong relationships with existing commercial customers.
Review accounts regularly to identify growth opportunities and increase market share.
Promote tires, preventive maintenance programs, and automotive repair services to expand customer purchases.
Maintain customer satisfaction through proactive communication and service follow-up.
Address customer concerns and coordinate timely resolution with store operations teams.
Achieve established sales, gross profit, and account acquisition goals.
Develop and execute territory growth plans aligned with company objectives.
Monitor customer activity, market trends, and competitive developments.
Maintain accurate customer records and sales activity documentation.
Provide regular sales forecasts and business updates to leadership.
Partner with Store Managers and service teams to provide outstanding service to commercial customers.
Coordinate service needs and scheduling for fleet and commercial accounts.
Communicate customer expectations, opportunities, and feedback to operational leadership.
Support initiatives that improve the commercial customer experience and long-term loyalty.
Travel regularly throughout the assigned territory and visit customer locations, fleet facilities, warehouses, and job sites.