Automotive Commercial Sales Rep - Store 1430

Monro Inc.•Gastonia, NC

About The Position

The Commercial Sales Representative grows the company’s commercial business by acquiring new accounts and expanding existing customer relationships. The position develops partnerships with local businesses, fleet operators, government agencies, contractors, and other commercial customers that need tires, automotive service, maintenance, and repair solutions. The representative acts as a trusted advisor, identifying customer operational needs and offering solutions intended to improve vehicle uptime, reduce operating costs, and support business growth. Success is measured through sales goals, account retention and growth, and new business development within the assigned market. The role includes prospecting, customer visits and sales calls, managing a sales pipeline, developing territory plans, maintaining sales records and forecasts, and coordinating with store managers and service teams to deliver service to commercial accounts. It requires regular travel throughout the assigned territory, customer-site visits, and flexibility in working hours as business needs require.

Requirements

High school diploma or equivalent.
At least three years of business-to-business sales, outside sales, or account management experience.
Demonstrated success developing new business and growing existing customer relationships.
Strong communication, presentation, and negotiation skills.
Valid driver's license and acceptable driving record.
Ability to travel regularly throughout the assigned territory.
Ability to work flexible hours as business needs require.
Ability to visit customer locations, fleet facilities, warehouses, and job sites.
Ability to lift and carry materials up to 25 pounds occasionally.

Nice To Haves

Experience in the automotive, tire, fleet maintenance, distribution, or service industry.
Knowledge of commercial tire programs, fleet operations, and preventive maintenance services.
Associate's or Bachelor's degree in Business.

Responsibilities

Prospect and acquire new commercial accounts within the assigned territory.
Identify opportunities with fleet customers, municipalities, contractors, delivery services, transportation companies, and other commercial businesses.
Conduct sales calls, networking activities, and customer visits to generate new business.
Develop and maintain a sales pipeline through prospecting and follow-up.
Present products, programs, and services that address customer needs and provide value.
Develop relationships with existing commercial customers and conduct account reviews to identify growth opportunities.
Promote tires, preventive maintenance programs, and automotive repair services to expand customer purchases.
Support customer satisfaction through proactive communication and service follow-up.
Address customer concerns and coordinate their timely resolution with store operations teams.
Achieve sales, gross profit, and account acquisition goals.
Develop and execute territory growth plans aligned with company objectives.
Monitor customer activity, market trends, and competitive developments.
Maintain accurate customer records and sales activity documentation.
Provide sales forecasts and business updates to leadership.
Partner with Store Managers and service teams to provide service to commercial customers.
Coordinate service needs and scheduling for fleet and commercial accounts.
Communicate customer expectations, opportunities, and feedback to operational leadership.
Support initiatives to improve the commercial customer experience and long-term loyalty.