Midas - Automotive Assistant & Service Managers
About The Position
Auto Systems Centers, the world's largest Midas franchisee and now part of the Mavis Tire family, is seeking full-time Assistant and Service Managers for a service, repair, and tire center in Cincinnati, Ohio. The Assistant Manager supports the Store Manager in ensuring the retail location operates efficiently, safely, and effectively. Responsibilities include enforcing policies, procedures, and standards; scheduling mechanics' and technicians' work; managing outside orders; ensuring quality and timely job completion; meeting customer expectations; and supporting team-member safety. The Service Manager assists customers with tire selections and recommends needed under-car repair services. The role directs the workflow of mechanics, alignment technicians, and tire technicians; stages vehicle repair and maintenance work; and helps ensure timely, high-quality service and customer satisfaction. Service Managers also support sales initiatives by communicating with customers, assessing their needs, explaining requested or necessary automotive repairs and maintenance, and working to meet customer expectations. Candidates should have at least two years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience. Applicants must be at least 18 years old and authorized to work in the United States. The role requires the ability to stand, walk, bend, and lift or move items weighing over 50 pounds, along with dependability, teamwork, and a commitment to quality service in a fast-paced environment. The company offers competitive weekly pay with guaranteed base pay and weekly bonus potential, a five-day work week with Sundays and one other weekday off, a 401(k) plan with employer match, health, dental, vision, and life insurance, paid vacations, paid holidays, general PTO, uniform expense coverage, and opportunities for promotion from within.
Requirements
- At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
- Must be at least 18 years old.
- Must be authorized to work in the United States.
- Ability to stand, walk, bend, and lift or move items weighing over 50 pounds.
- Dependability, teamwork, and commitment to providing quality service in a fast-paced environment.
Responsibilities
- For Assistant Managers: Support the Store Manager in operating the Midas retail location efficiently, safely, and effectively.
- Enforce established policies, procedures, and standards.
- Schedule mechanics' and technicians' work and manage outside orders.
- Ensure quality and timely completion of jobs, meet customer expectations, and support team-member safety.
- For Service Managers: Assist customers with tire selections and recommend necessary under-car repair services.
- Direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work.
- Communicate directly with customers, assess their needs, and provide information about requested or necessary automotive repairs and maintenance.
- Drive Midas sales initiatives, support customer satisfaction, and strive to meet customer expectations.
Benefits
- Competitive weekly pay with guaranteed base pay and significant weekly bonus potential
- Five-day work week with Sundays and one other weekday off
- 401(k) retirement savings plan with employer match
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid vacations
- Paid holidays
- General paid time off
- Uniform expenses covered
- Promotion-from-within career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
