Midas - Automotive Assistant & Service Managers
About The Position
Auto Systems Centers, the world's largest Midas franchisee and now part of the Mavis Tire family, is seeking full-time Assistant and Service Managers for its service, repair, and tire center in Springfield, Ohio. Assistant Managers support the Store Manager in ensuring the retail location operates efficiently, safely, and effectively. They enforce policies, procedures, and standards; schedule mechanics' and technicians' work; manage outside orders; ensure work is completed safely, to a high standard, and on time; and help meet customer expectations. Service Managers assist customers with tire selections and recommend under-car repair services. They direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work. They also communicate with customers, assess their needs, explain requested or necessary automotive repairs and maintenance, support sales initiatives, and work to ensure timely, high-quality service and customer satisfaction.
Requirements
- At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
- Must be at least 18 years old.
- Must be authorized to work in the U.S.
- Ability to stand, walk, bend, and lift or move items weighing over 50 pounds.
- Dependability, teamwork, and commitment to providing quality service in a fast-paced environment.
Responsibilities
- Support the Store Manager in operating the Midas retail location efficiently, safely, and effectively.
- Enforce established policies, procedures, and standards.
- Schedule mechanics' and technicians' work and manage outside orders.
- Ensure quality and timely completion of jobs and meet customer expectations.
- Help ensure the safety of team members.
- Assist customers with tire selections and recommend necessary under-car repair services.
- Direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work.
- Communicate directly with customers, assess their needs, and provide information about requested or necessary automotive repairs and maintenance.
- Drive sales initiatives and work to ensure customer satisfaction and timely, high-quality vehicle repair and maintenance.
Benefits
- Competitive weekly pay with guaranteed base pay and significant weekly bonus potential.
- Five-day work week with Sundays and one other weekday off.
- 401(k) retirement savings plan with an employer match.
- Health, dental, vision, and life insurance coverage.
- Paid vacations, paid holidays, and general paid time off.
- Career growth and promotion-from-within opportunities.
- Uniform expenses covered.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
