Midas - Automotive Assistant & Service Managers

Midas•Burlington, KY
•Onsite

About The Position

Auto Systems Centers, the world's largest Midas franchisee and now part of the Mavis Tire family, is hiring full-time Assistant and Service Managers for a service, repair, and tire center in Cincinnati, Ohio. The Assistant Manager supports the Store Manager in operating the location efficiently, safely, and effectively. This includes enforcing policies and standards, scheduling technicians, managing outside orders, and ensuring quality, timely work, customer satisfaction, and team safety. The Service Manager helps customers select tires and identify necessary under-car repairs. The role directs the workflow of mechanics, alignment technicians, and tire technicians, stages repair and maintenance work, and supports timely, high-quality completion. Service Managers also communicate with customers, assess their needs, explain requested or recommended repairs and maintenance, drive sales initiatives, and work to ensure a satisfying in-store experience. The position offers guaranteed base pay with weekly bonus potential, a five-day workweek, benefits, paid time off, uniform expense coverage, and opportunities for advancement.

Requirements

  • At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
  • Must be at least 18 years old.
  • Must be authorized to work in the United States.
  • Ability to stand, walk, bend, and lift or move items weighing over 50 pounds.
  • Dependability, teamwork, and commitment to quality service in a fast-paced environment.

Responsibilities

  • Support the Store Manager in ensuring the store operates efficiently, safely, and effectively.
  • Enforce established policies, procedures, and standards.
  • Schedule mechanics' and technicians' work.
  • Manage outside orders.
  • Ensure jobs are completed safely, on time, and to quality standards.
  • Help customers select tires and recommend necessary under-car repair services.
  • Direct the workflow of mechanics, alignment technicians, and tire technicians.
  • Stage vehicle repair and maintenance work.
  • Communicate directly with customers and assess their needs.
  • Provide information about requested or necessary automotive repairs and maintenance.
  • Drive sales initiatives and work to meet customer expectations and satisfaction.

Benefits

  • Competitive weekly pay with guaranteed base pay and significant weekly bonus potential.
  • Five-day workweek with Sundays and one other weekday off.
  • 401(k) retirement savings plan with employer match.
  • Health, dental, vision, and life insurance.
  • Paid vacations, paid holidays, and general paid time off.
  • Career growth and promotion from within.
  • Uniform expenses covered.
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