Midas - Automotive Assistant & Service Managers
About The Position
Auto Systems Centers, the world's largest Midas franchisee and now part of the Mavis Tire family, is hiring full-time Assistant and Service Managers at a service, repair, and tire center in Cincinnati, Ohio. Assistant Managers support the Store Manager in ensuring that the retail location operates efficiently, safely, and effectively. They enforce established policies, procedures, and standards; schedule mechanics' and technicians' work; manage outside orders; ensure jobs are completed to a high standard and on time; meet customer expectations; and help maintain team-member safety. Service Managers assist customers with tire selections and recommend necessary under-car repair services. They direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work. They also communicate with customers, assess their needs, explain requested or necessary automotive repairs and maintenance, support Midas sales initiatives, and work to ensure timely, high-quality service and customer satisfaction.
Requirements
- At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
- Must be at least 18 years old.
- Must be authorized to work in the United States.
- Ability to stand, walk, bend, and lift or move items weighing over 50 pounds.
- Dependability, teamwork, and commitment to quality service in a fast-paced environment.
Responsibilities
- Support the Store Manager in ensuring the retail location operates efficiently, safely, and effectively.
- Enforce established policies, procedures, and standards.
- Schedule mechanics' and technicians' work.
- Manage outside orders.
- Ensure jobs are completed with quality and on time.
- Meet customer expectations and support team-member safety.
- Assist customers with tire selections and recommend necessary under-car repair services.
- Direct the workflow of mechanics, alignment technicians, and tire technicians.
- Stage vehicle repair and maintenance work.
- Communicate directly with customers, assess their needs, and provide information about requested or necessary automotive repairs and maintenance.
- Drive sales initiatives and work to ensure customer satisfaction.
Benefits
- Competitive weekly pay with guaranteed base pay and significant weekly bonus potential.
- 401(k) retirement savings plan with employer match.
- Health, dental, vision, and life insurance coverage.
- Paid vacations, paid holidays, and general paid time off.
- Uniform expenses covered.
- Commitment to promoting from within.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
