Automotive Assistant Manager

Tire World•Colorado Springs, CO
•$25 - $34

About The Position

The Automotive Assistant Manager helps lead day-to-day shop operations and deliver an exceptional customer experience. The role involves opening and closing the shop, setting the daily plan, maintaining a safe, clean, and efficient workplace, advising customers, preparing estimates, explaining recommended work, and supporting sales. The Assistant Manager connects technicians with customers by translating inspection findings into clear recommendations, coaches advisors and technicians, reinforces processes, and helps the team address performance gaps. Duties also include inventory and ordering, cash handling and point-of-sale operations, scheduling, KPI tracking, and compliance with OSHA/EHS requirements. The Assistant Manager covers for the Store Manager when needed and models high standards on every shift. The position requires open availability, including weekends, and the ability to lift 70 pounds.

Requirements

  • At least 1–3 years of experience in automotive service management or retail repair leadership.
  • Strong background in service sales, such as tires, brakes, maintenance, or mechanical work.
  • Proven ability to lead a team in a high-volume, fast-paced environment.
  • Excellent communication and problem-solving skills.
  • Valid driver’s license.
  • Ability to lift 70 pounds.
  • Open availability, including weekends.
  • Self-starter who thrives on results, accountability, and growth.

Responsibilities

  • Open and close the shop, set the daily game plan, and keep the shop safe, clean, and efficient.
  • Greet and advise customers, build estimates, explain work clearly, and close sales.
  • Translate inspection findings into trusted recommendations and act as a bridge between technicians and customers.
  • Coach advisors and technicians, reinforce processes, celebrate wins, and address performance gaps.
  • Manage inventory and ordering, cash handling and POS, scheduling, KPI tracking, and OSHA/EHS compliance.
  • Cover for the Store Manager when absent and model high standards on every shift.

Benefits

  • Competitive hourly rate plus commission and overtime opportunities.
  • Paid vacation and holidays.
  • Medical, dental, vision, life, and supplemental insurance.
  • 401(k) with company match.
  • Employee discounts and referral bonuses.
  • ASE reimbursement.
  • Career growth opportunities, including progression into Store Manager or Multi-Unit leader roles.
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