Automotive Assistant Manager

American Tire Depot • Rancho Cucamonga, CA

1d

About The Position

The Automotive Assistant Manager helps lead daily shop operations and deliver a strong customer experience. The role involves opening and closing the shop, setting the daily plan, maintaining a safe, clean, and efficient workplace, advising customers, preparing estimates, explaining recommended work, and supporting sales. The Assistant Manager connects technicians with customers by translating inspections into clear recommendations.

The position also coaches advisors and technicians, reinforces processes, tracks performance, and handles operational tasks such as inventory, ordering, cash handling, point-of-sale activities, scheduling, and compliance. The Assistant Manager covers for the Store Manager when needed and models high standards on every shift. The posting describes a results-focused, fast-paced environment with opportunities for career progression into Store Manager or Multi-Unit leadership.

Requirements

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales, such as tires, brakes, maintenance, or mechanical work.
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver's license.
• Ability to lift 70 lbs.
• Open availability, including weekends, to support the team during peak business times.
• Self-starter who thrives on results, accountability, and growth.

Responsibilities

• Open and close the shop, set the daily game plan, and keep the shop safe, clean, and efficient.
• Greet and advise customers, build estimates, explain work clearly, and close sales.
• Translate technician inspections into trusted customer recommendations.
• Coach service advisors and technicians, reinforce processes, celebrate wins, and address performance gaps.
• Manage inventory and ordering, cash handling and point-of-sale activities, scheduling, KPI tracking, and OSHA/EHS compliance.
• Cover shop operations when the Store Manager is absent and model high standards on every shift.

Benefits

• Competitive hourly rate plus commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts
• Referral bonuses
• ASE reimbursement
• Career growth opportunities, including progression into Store Manager or Multi-Unit leader

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed