Automotive Assistant Manager

Big Brand Tire & Service • Concord, CA

3d • $52,360 - $85,440

About The Position

The Automotive Assistant Manager helps lead daily shop operations and deliver an exceptional customer experience. The role includes opening and closing the shop, setting the daily plan, maintaining a safe, clean, and efficient workplace, advising customers, preparing estimates, explaining recommended work, and supporting sales. The Assistant Manager serves as a link between technicians and customers, developing trusted recommendations from vehicle inspections.

The position also involves coaching advisors and technicians, reinforcing processes, recognizing strong performance, and addressing gaps. Business responsibilities include inventory and ordering, cash handling and POS, scheduling, KPI tracking, and OSHA/EHS compliance. The Assistant Manager covers for the Store Manager when needed and models high standards on every shift. The role requires open availability, including weekends, and the ability to lift 70 pounds.

Big Brand Tire & Service describes itself as a tire and auto repair company with more than 50 years of history and hundreds of locations. The company highlights opportunities for career growth, including progression to Store Manager or Multi-Unit leader.

Requirements

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver's license.
• Ability to lift 70 pounds.
• Open availability, including weekends.
• Self-starter who thrives on results, accountability, and growth.

Responsibilities

• Open and close the shop, set the daily game plan, and help keep the shop safe, clean, and efficient.
• Greet and advise customers, build estimates, explain work clearly, and close sales.
• Translate vehicle inspections into trusted recommendations by bridging communication between technicians and customers.
• Coach advisors and technicians, reinforce processes, celebrate wins, and address performance gaps.
• Manage inventory and ordering, cash handling and POS, scheduling, KPI tracking, and OSHA/EHS compliance.
• Cover for the Store Manager when the Store Manager is absent.
• Model high standards on every shift and support the team during peak business times.

Benefits

• Competitive hourly rate plus commission and overtime opportunities.
• Paid vacation and holidays.
• Medical, dental, vision, life, and supplemental insurance.
• 401(k) with company match.
• Employee discounts.
• Referral bonuses.
• ASE reimbursement.
• Career growth opportunities, including progression to Store Manager or Multi-Unit leader.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed