Automation Solutions Consultant

Contact Discovery Services • Washington, DC

5d • Remote

About The Position

Contact Discovery Services is seeking an experienced Automation Solutions Consultant to evaluate, design, and implement workflow automation solutions for internal operations and client-facing projects. This temporary contract role is remote, with a negotiable start date and possible extension based on business needs. The work focuses on reducing manual effort using automation technologies, robotic process automation (RPA), automated testing platforms, and database-driven solutions. The initial engagement involves evaluating and implementing automation for applications operating in Citrix environments, supporting Oracle database workflows, and helping establish best practices for software development, testing, and quality control.

The consultant will evaluate and implement automation platforms, design and document solutions, and identify process-optimization opportunities. They will also explore automation approaches for Citrix-hosted applications, develop proof-of-concept solutions, and troubleshoot reliability challenges in virtualized environments. Additional work includes assisting with Quickbase and other low-code applications, creating workflows and integrations, collaborating with stakeholders to convert business needs into technical solutions, and establishing practical development, testing, documentation, change-management, and quality-assurance standards. The consultant will recommend tools and processes for a small development team, help establish repeatable GitHub-based workflows, and provide knowledge transfer and mentoring.

Contact Discovery Services is an eDiscovery technology and consulting firm headquartered in Washington, DC. It serves Fortune 100/500 companies and describes its work as developing solutions that help clients organize discovery. The company encourages employees to contribute ideas, technologies, and processes. It offers competitive benefits, work schedule flexibility, and company activities throughout the year.

Requirements

• At least 3 years of experience in software automation, test automation, RPA, or systems integration.
• Experience with one or more automation platforms, such as Microsoft Power Automate, UiPath, or TestComplete.
• Experience working with Citrix-hosted or virtual desktop environments.
• Strong SQL and relational database experience.
• Experience with Oracle databases or similar enterprise data platforms.
• Experience troubleshooting and validating data outputs.
• Ability to independently evaluate technical approaches and recommend solutions.
• Strong written and verbal communication skills.

Nice To Haves

• Experience with GitHub, source-control workflows, and code-review practices.
• Experience with C# or .NET development.
• Experience with APIs and system integrations.
• Familiarity with Quickbase or other low-code platforms.
• Experience with workflow automation involving document generation, reporting, or business process automation.
• eDiscovery, legal technology, litigation support, or compliance experience.
• Experience with government-hosted systems or highly regulated environments.
• Experience automating legacy applications.
• Experience with OCR, computer vision, or image-based automation.
• Experience evaluating AI-enabled automation workflows.

Responsibilities

• Evaluate and implement workflow automation solutions using Microsoft Power Automate, UiPath, test automation platforms, and other RPA technologies.
• Design and develop automation solutions that reduce manual effort and improve consistency.
• Document automation architectures, workflows, and support procedures.
• Identify opportunities for process optimization and operational efficiency.
• Evaluate methods for automating workflows in Citrix-hosted applications and develop proof-of-concept solutions for virtualized environments.
• Assess technical limitations and recommend automation practices that support reliability and scalability.
• Troubleshoot automation issues involving session management, screen recognition, application behavior, and workflow branching.
• Assist in developing and administering Quickbase applications and other low-code platforms.
• Build automations, workflows, dashboards, and integrations to streamline business processes.
• Gather stakeholder requirements and translate business needs into technical solutions.
• Evaluate when low-code solutions are appropriate alternatives to traditional development.
• Establish practical standards for automation development, testing, documentation, change management, and quality assurance.
• Recommend tools and processes suited to a small development team.
• Help create repeatable development and deployment workflows using GitHub and modern source-control practices.
• Provide knowledge transfer and mentoring to internal team members.
• Validate and troubleshoot data outputs.

Benefits

• Competitive benefits
• Work schedule flexibility
• Company activities throughout the year

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed