Automation Solutions Consultant

Contact Discovery Services LLC•Washington, DC
•$60 - $90•Remote

About The Position

Contact Discovery Services, a leading eDiscovery technology and consulting firm headquartered in Washington, DC, is seeking an experienced Automation Solutions Consultant to evaluate, design, and implement workflow automation solutions for internal operations and client-facing projects. This is a temporary contract position with the possibility of extension based on business needs. The position is remote, and the start date is negotiable. The consultant will identify opportunities to reduce manual effort using automation technologies, robotic process automation (RPA), automated testing platforms, and database-driven solutions. The initial engagement includes evaluating and implementing automation solutions for applications operating within Citrix environments, supporting Oracle database workflows, and helping establish best practices for software development, testing, and quality control. The role involves designing scalable automation solutions, documenting architectures and support procedures, developing proof-of-concept automations for virtualized environments, and troubleshooting automation reliability. The consultant will also support Quickbase and other low-code applications, work with stakeholders to translate business needs into technical solutions, recommend development and quality standards, establish repeatable workflows using GitHub and source control practices, and transfer knowledge to internal team members. Contact Discovery Services describes its work as delivering eDiscovery services to Fortune 100/500 companies and developing technology and process solutions that help clients organize discovery. Team members include engineers, analysts, and project managers. Employees are encouraged to contribute ideas, technologies, and processes. The company mentions competitive benefits, work schedule flexibility, and company activities throughout the year.

Requirements

  • At least 3 years of experience in software automation, test automation, RPA, or systems integration.
  • Experience with one or more automation platforms, such as Microsoft Power Automate, UiPath, TestComplete, or similar technologies.
  • Experience working with Citrix-hosted or virtual desktop environments.
  • Strong SQL and relational database experience.
  • Experience with Oracle databases or similar enterprise data platforms.
  • Experience troubleshooting and validating data outputs.
  • Ability to independently evaluate technical approaches and recommend solutions.
  • Strong written and verbal communication skills.

Nice To Haves

  • Experience with GitHub, source control workflows, and code review practices.
  • Experience with C# or .NET development.
  • Experience with APIs and system integrations.
  • Familiarity with Quickbase or other low-code platforms.
  • Experience with workflow automation involving document generation, reporting, or business process automation.
  • eDiscovery, legal technology, litigation support, or compliance experience.
  • Experience with government-hosted systems or highly regulated environments.
  • Experience automating legacy applications.
  • Experience with OCR, computer vision, or image-based automation.
  • Experience evaluating AI-enabled automation workflows.

Responsibilities

  • Evaluate and implement workflow automation solutions using Microsoft Power Automate, UiPath, test automation platforms, and other RPA technologies.
  • Design and develop automation solutions that reduce manual effort and improve consistency.
  • Document automation architectures, workflows, and support procedures.
  • Identify opportunities for process optimization and operational efficiency.
  • Evaluate methods for automating workflows within Citrix-hosted applications.
  • Develop proof-of-concept automation solutions for business processes in virtualized environments.
  • Assess technical limitations and recommend best practices for automation reliability and scalability.
  • Troubleshoot automation challenges involving session management, screen recognition, application behavior, and workflow branching.
  • Assist in developing and administering Quickbase applications and other low-code platforms.
  • Build automations, workflows, dashboards, and integrations to streamline business processes.
  • Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.
  • Evaluate when low-code solutions may be appropriate alternatives to traditional development.
  • Establish practical standards for automation development, testing, documentation, change management, and quality assurance.
  • Recommend tools and processes appropriate for a small development team.
  • Help create repeatable development and deployment workflows using GitHub and modern source control practices.
  • Provide knowledge transfer and mentoring to internal team members.

Benefits

  • Competitive benefits
  • Work schedule flexibility
  • Company activities throughout the year
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