Automation Pharmacy Technician 4 - Chicago, IL

Omnicell • Chicago, IL

6d • $27 • Onsite

About The Position

The Automation Pharmacy Technician 4 supports Omnicell’s XR2 system, which automates medication inventory management so pharmacies can focus more on patient care. The role involves operating and maintaining pharmacy automation, managing medication inventory, reviewing documentation, troubleshooting common system issues, and communicating with customers and pharmacy operations staff to identify and resolve concerns. The technician also supports customer satisfaction, training, procedural compliance, and the development of other Omnicell team members.

The position is based at the customer site at 2160 S. 1st Street, Maywood, Illinois. The stated schedule is first shift, Monday through Friday, 7:00 a.m. to 3:30 p.m., though the shift may change. Work may also occur outside normal business hours according to business or project needs. The role is in a pharmacy environment, includes 8-to-10-hour shifts, and may require out-of-state travel for training.

Requirements

• High school diploma or GED.
• Active license or registration from the State Board of Pharmacy.
• Active National Certified Pharmacy Technician (CPhT) certification; PTCB or ExCPT certifications are accepted.
• Working knowledge of pharmacy automation.
• Good organizational skills in a fast-paced environment.
• Strong customer service, communication, interpersonal, and problem-solving skills.
• Ability to work with mechanical equipment.
• Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.
• Ability to work independently as a self-starter and follow a detailed plan.
• Ability to commute to and work at the customer site at 2160 S. 1st Street, Maywood, IL 60153.
• Ability to work first shift, Monday through Friday, 7:00 a.m. to 3:30 p.m.; the shift may change.
• Ability to travel out of state for training.
• Ability to work 8-to-10-hour shifts and, as needed, outside normal business hours based on business or project needs.
• Ability to stand for several hours at a time and lift up to 35 pounds.
• Ability to work in a pharmacy environment with potential exposure to hazardous drugs.

Nice To Haves

• Completion of an accredited Pharmacy Technician Training Program.
• Two years of previous experience in hospital pharmacy automation.
• Basic troubleshooting skills with automation devices.

Responsibilities

• Operate Omnicell automation at customer sites according to Omnicell standard operating procedures and best practices.
• Perform returns and restocking to optimize customer use of automation.
• Monitor and maintain formulary inventory levels to ensure medication availability for daily dispensing.
• Perform prescribed maintenance on automation products and report unresolved issues to the Technical Assistance Center or appropriate helpdesk.
• Clean equipment daily and periodically according to recommended best practices.
• Inspect the robot cell daily for issues, wear, and functionality.
• Monitor system trends, report concerns, and resolve common system issues.
• Communicate proactively to identify and resolve problems with a solution-oriented approach.
• Maintain communication with the pharmacy operations manager and customer.
• Support customer satisfaction by aligning the Pharmacy Services Program with customer needs and acting as a liaison between Omnicell and the customer.
• Conduct training and ensure required documentation is completed and Pharmacy Services procedures and policies are followed.
• Manage work-related expenses responsibly, complete expense reports, and follow corporate card and travel policies.
• Comply with reasonable procedures, policies, and guidelines established by the customer facility.
• Maintain national certification and all state-required credentials.
• Serve as a resource or subject-matter expert for Omnicell team members, providing training or assistance on site or remotely to support optimal workflow.

Benefits

• Health, insurance, retirement, educational, and well-being programs begin on the first day.
• Ongoing on-the-job training focused on state-of-the-art pharmacy technology.
• Mentorship opportunities and learning initiatives to develop interpersonal skills.
• Career growth opportunities across professional services, consulting, marketing, management, and other areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED