Automation Pharmacy Technician 4 - Chicago, IL

Omnicell • Chicago, IL

6d • $25 - $27 • Onsite

About The Position

The Automation Pharmacy Technician 4 supports Omnicell’s XR2 system, which enables automated medication inventory management. The role helps pharmacy operations maintain medication availability and focus on patient care through equipment management, maintenance, troubleshooting, inventory monitoring, documentation, and customer communication.

The technician operates and maintains pharmacy automation at a customer site, supports medication returns and restocking, monitors inventory and system performance, and resolves common issues. The role also serves as a liaison between Omnicell and the customer, provides training and workflow support, maintains required certifications and credentialing, and follows Omnicell and customer policies. This position is based at the customer site in Maywood, Illinois, with a stated first-shift schedule of Monday through Friday, 7:00 a.m. to 3:30 p.m.; hours may change and may fall outside normal business hours depending on business or project needs.

Requirements

• High school diploma or GED.
• Active license or registration from the Illinois State Board of Pharmacy.
• Active National Certified Pharmacy Technician (CPhT) certification; PTCB or ExCPT certifications are accepted.
• Working knowledge of pharmacy automation.
• Good organizational skills in a fast-paced environment.
• Strong customer service, communication, and problem-solving skills.
• Ability to work with mechanical equipment.
• Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.
• Ability to work independently, take initiative, and follow a detailed plan.
• Ability to communicate effectively and work well with customers and employees at various levels.
• Ability to commute to and work at 2160 S. 1st Street, Maywood, IL 60153.
• Ability to work the stated first shift, Monday through Friday, 7:00 a.m. to 3:30 p.m., with the understanding that the shift may change.
• Ability to travel out of state for training.
• Ability to stand for several hours at a time and lift up to 35 pounds.
• Ability to work in a pharmacy environment with potential exposure to hazardous drugs.
• Ability to work 8-to-10-hour shifts and, as business or project needs require, outside normal business hours.

Nice To Haves

• Completion of an accredited Pharmacy Technician Training Program.
• Two years of previous experience in hospital pharmacy automation.
• Basic troubleshooting skills with automation devices.

Responsibilities

• Operate Omnicell automation at customer sites according to Omnicell standard operating procedures and best practices.
• Perform returns and restocking to optimize the customer’s use of automation.
• Monitor and maintain formulary inventory levels to ensure medication availability for daily dispensing.
• Perform prescribed maintenance of automation products and report unresolved issues to the Technical Assistance Center or appropriate helpdesk.
• Clean equipment daily and periodically according to recommended best practices.
• Inspect the robot cell daily for issues, wear, and functionality.
• Monitor system trends, report concerns, and resolve common system issues.
• Communicate proactively to identify and resolve problems with customers and pharmacy operations managers.
• Support customer satisfaction by providing quality, professional, responsive service and acting as a liaison between Omnicell and the customer.
• Conduct training and ensure required documents are completed and Pharmacy Services procedures and policies are followed.
• Manage work-related expenses, submit expense reports, and follow corporate card and travel policies.
• Comply with reasonable procedures, policies, and guidelines established by the customer facility.
• Maintain national certification and all state-required credentialing.
• Serve as a resource or subject matter expert for Omnicell team members by providing on-site or remote training and assistance to support optimal workflow.

Benefits

• Medical, dental, and vision plans for eligible US employees and dependents.
• Voluntary wellness and employee assistance programs.
• Life insurance.
• Disability plans.
• Retirement plans with matching.
• Paid time off.
• Health, insurance, retirement, educational, and well-being programs.
• Ongoing on-the-job training, mentorship opportunities, and learning initiatives.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED