Automation Field Service Engineer

Fronius • Houston, TX

19h • Hybrid

About The Position

The Automation Field Service Engineer diagnoses and repairs automated welding equipment and the computer systems that control it. The role provides training in the use and general maintenance of Fronius equipment, and is responsible for selling and installing Fronius products. Work is performed in office and field settings and includes regular travel.

Requirements

• Possess a valid U.S. passport or have the ability to obtain one.
• Have and maintain a valid USA driver's license.
• Meet at least one of the following qualifications: an associate degree from an accredited educational institution in Mechanical and Electrical Technology; military certification in Mechanical Electrical Technology; 5–10 years of Mechanical and Electrical Maintenance experience; a bachelor's degree in Science Engineering from an accredited educational institution in Electrical, Mechanical, or Welding; or 5 years of work experience in the electronic field with primary duties diagnosing and repairing electronic devices.
• Regular travel is required.
• Fluency in spoken and written English.
• Basic understanding of welding.
• Ability to read electrical wiring diagrams, mechanical drawings, and flow/pressure diagrams.
• Ability to troubleshoot basic software programming and ladder logic.
• Proper use of electrical and mechanical tools and test equipment.
• Proficiency with core Microsoft Office products: Word, PowerPoint, Excel, and Outlook.
• Organizational, communication, problem-solving, multitasking, and time-management skills.
• Comply with safety and health standards established by Fronius USA, LLC and applicable federal, state, or local requirements.
• Ability to bend and reach with repetitive motion; hearing naturally or with aids; and vision of 20/20, with or without correction.
• Meet the physical demands of standing, manipulating objects with the hands, talking, hearing, looking, typing, walking, twisting, and bending.
• May be required to lift, carry, reach above the shoulder, stoop, squat, kneel, and crouch, and lift up to 50 pounds.

Nice To Haves

• Spanish and/or German language skills are desired but not required.

Responsibilities

• Present demonstrations and conduct training in handheld automation systems, both in-house and at trade shows.
• Install systems for customers and report installations through the CRM RESCO application.
• Certify customer operators and ensure maintenance personnel are fully trained on purchased equipment.
• Report after-sales activity and warranties through the CRM RESCO application.
• Document customer work and maintain customer service records in the CRM.
• Maintain Houston facilities in good working order and in customer-presentable condition.
• Maintain automation rental equipment in operational condition.
• Maintain automation service documents for all USA automation installations and upcoming installations.
• Diagnose electronic and electro-mechanical issues.
• Repair damaged components, including electronic boards, motors, computers, and welding equipment.
• Promote and support the "Fronius Way" philosophy.
• Perform other duties as assigned by management.

Benefits

• Flexible work schedule with hybrid options.
• PTO available immediately plus 11 paid holidays.
• Employer-matched 401(k).
• Medical, dental, and vision coverage paid 100% for employees and 50% by the company for family coverage.
• Employee Assistance Program.
• Short-term and long-term disability.
• Flexible Spending Accounts for Health Care and Dependent Care.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree