Auto Tag Clerk-Independence

County of Montgomery•Independence, KS

6d•Onsite

About The Position

Responsible for processing vehicle registration and renewals for Montgomery County. Duties and responsibilities, as required by business necessity, may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Schedule and shift assignments and work location may be changed at any time, as required by business necessity.

Requirements

High school diploma or its equivalent
Ability to operate office machines and equipment
Knowledge of Microsoft Word and Excel programs
Ability to receive cash payments, count change back to customers, and balance daily cash drawer
Excellent time management skills and ability to multitask and prioritize work
Ability to fulfill all duties with minimal supervision and to work independently
Assess situations rapidly and make logical decisions in a timely manner
Analyze facts and exercise sound judgment
Ability to effectively manage projects and multiple priorities simultaneously
Strong written and verbal communication skills
Problem-solving and critical thinking skills
Strong math, spelling, computer, and calculator abilities
Ability to communicate in a professional, calm, and courteous manner with the general public and employees
Attention to detail

Responsibilities

Manages customer accounts and updates information as needed
Processes various registration transactions daily, including titles, permits, registrations, and license plates
Assists customers with obtaining insurance identification from insurance companies as needed
Processes web renewals
Scans all necessary documents to finalize all transactions
Processes lien and security interest releases and adds them for financial institutions
Reissues lost or stolen license plates
Processes new or renewal disabled place cards
Collects all motor vehicle and recreational vehicle taxes for the county
Processes antique tax payments received at the counter and the mail, then faxes statements to the satellite office upon request
Answers phones when not assisting customers
Responds to calls and messages for property tax estimates and sales tax on new purchases for tag and title registrations
Corresponds by phone or letter with customers for additional payment for interest due, checks written out incorrectly, or anything that is preventing their payment from being processed
Mail receipts for transactions received in the daily mail
Responsible for balancing the cash drawer daily
Retains a record of returned license plates and prepares plates for shipping
Processes replacement title applications
Enforces and maintains compliance with all federal, state, and local laws and ordinances
Attends conferences, meetings, and conference calls to learn new methods, rules, and laws
Performs other duties as assigned or deemed necessary
Complies with all organizational and departmental policies and procedures
Operates all job-related equipment, machinery, tools, and other aids as required or needed
Protects and maintains any confidential information you have access to, whether oral, written, or electronic