Auto Service Advisor

Fleet Farm Careers • Blaine, MN

1d

About The Position

The Auto Care Advisor works in a fast-paced environment, assisting customers with automotive needs, resolving problems, and recommending suitable products and services. The role involves managing multiple priorities and offers opportunities to build automotive knowledge, strengthen skills, and grow professionally. The advisor helps customers understand service recommendations and costs while supporting Auto Care Center activities and ensuring work is completed accurately and to a high standard.

Requirements

• High school diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays.
• Ability to lift up to 50 lbs.
• Must be at least 16 years of age and have a valid driver’s license.
• Previous experience in a customer-focused role.

Nice To Haves

• Previous experience in an auto service or mechanical setting.

Responsibilities

• Engage customers to understand their automotive needs and provide knowledgeable guidance.
• Recommend products and services appropriate to the customer’s vehicle and situation.
• Schedule service appointments and prepare estimates.
• Clearly explain recommended services, costs, and payment options.
• Promote and sell tires, parts, accessories, and automotive services based on customer needs.
• Maintain knowledge of automotive products, services, and basic maintenance, including oil changes, fluid checks, and battery installation.
• Support Auto Care Center events, promotions, loyalty programs, and other Fleet Farm initiatives.
• Help ensure services are completed accurately and to a high standard.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED