Auto Property Damage Litigation Adjuster /Senior Consultant I -Remote

Allstate•USA - TX (Remote), TX
•$83,000 - $107,500•Remote

About The Position

The Auto Property Damage Litigation Adjuster investigates automobile accidents involving one or more vehicles that result in property damage and involve attorney representation or litigation. The role assesses coverage, liability, and damages while providing customer service through voice calls, email, and text messages. Using company platforms and tools, the adjuster negotiates with involved parties to reach fair settlements. This is a permanent, remote, home-based position located in the United States, excluding California, Alaska, Hawaii, and Washington. Employees must maintain a private, dedicated home office with appropriate work surface and seating, and internet bandwidth of at least 50 MB download and 5 MB upload. Allstate provides the work equipment and an $80 monthly connectivity reimbursement. Depending on the office or area, an adjuster and/or appraiser license may be required within 60 days of hire. The role has no supervisory duties.

Requirements

  • If required for the office or area, obtain an adjuster and/or appraiser license within 60 days of hire, including passing an additional Department of Labor background check.
  • Active insurance license holders must terminate all existing appointments before onboarding and may not hold outside appointments during employment.
  • Applicants seeking an adjuster role who also hold a resident producer license must surrender it when instructed by the licensing team.
  • For remote work, maintain a dedicated, private home office free from distractions, appropriate work surface and seating, and internet bandwidth of at least 50 MB download and 5 MB upload.
  • Submit to a background investigation.
  • Remote work location must be in the United States and not in California, Alaska, Hawaii, or Washington.

Nice To Haves

  • Three or more years of experience (preferred).
  • Skills in complex claims, critical thinking, litigation, negotiation, and time management.

Responsibilities

  • Evaluate, negotiate, and settle complex unrepresented, represented, and/or litigation claims in accordance with business unit best practices.
  • Collaborate with defense counsel to establish negotiation and litigation strategies.
  • Establish and adjust reserves, documenting the rationale and claim summary notes.
  • Manage, research, and resolve communications, concerns, conflicts, or issues.
  • Document claim files with notes, evaluations, and the decision-making process.

Benefits

  • Time off and healthcare benefits from Day 1 of employment.
  • Retirement benefits, including a 401(k)/pension.
  • Education reimbursement.
  • Flexible scheduling and a time-off policy supporting work/life balance.
  • Initial and ongoing training.
  • Competitive pay and support for continuous development and career advancement.
  • Technology bundle for remote work, including a laptop, monitors, headset, keyboard, and mouse.
  • $80 monthly connectivity reimbursement.
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