Auto Parts Paint Counter Sales #67 Little Rock

Bumper to Bumper Auto Parts•Little Rock, AR

4d•Onsite

About The Position

The Paint Counter Salesperson provides over-the-counter direct sales to customers, takes orders in person and by phone, and supports the Bumper to Bumper Auto Parts store through sales promotion and customer- and team-related activities. Sales focus on automotive and industrial paint, paint supplies, equipment, and may include automotive replacement parts. The role includes assisting customers with identifying needed parts or paint, processing paint formulas using a computer, mixing paint, researching availability and pricing, handling transactions and customer accounts, and supporting inventory, stock organization, returns, and deliveries. The salesperson also helps maintain the store and its grounds and performs assigned duties in compliance with company policies and safety requirements. Store opening or closing may be required when assigned key-holder responsibility. This position has no supervisory responsibilities. Employment is subject to post-offer, pre-employment drug testing. It is a safety-sensitive position involving heavy equipment and flammable and hazardous materials.

Requirements

High school diploma, equivalent experience, or motivation to pursue a GED.
At least one year of professional automotive parts experience or two years of hobbyist automotive parts experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively with customers or employees.
Ability to calculate figures and amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to use common sense to follow written, oral, or diagrammatic instructions and address problems involving several concrete variables in standardized situations.
Basic computer knowledge, including web browsing and Microsoft Office.
Valid driver's license and a clean driving record; Class E license required for Missouri locations.
Ability to meet the physical demands of the job, including standing, walking, handling and reaching, and lifting or moving items up to 50 pounds occasionally.
Ability to work in an environment with frequent exposure to fumes or airborne particles and outdoor weather, and occasional exposure to moving mechanical parts, heights, hazardous chemicals, electrical shock, and vibration.

Nice To Haves

ASE certifications preferred.

Responsibilities

Provide exceptional customer service by helping customers determine needed parts or paint, processing paint formulas, mixing paint, offering solutions, and addressing dissatisfied customers.
Research parts and paint availability, stock numbers, inventory status, and pricing using computers and catalogs.
Mix paint, pull parts orders, check in and stock merchandise, and straighten, dust, and rearrange stock as needed.
Handle cash and credit transactions and properly invoice or credit customer accounts.
Prioritize delivery orders and assign deliveries to drivers when applicable.
Process new and defective core returns, ensure proper customer credit, and complete required paperwork.
Work on the home store inventory and assist with inventory at other locations if assigned.
Cooperate and coordinate effectively with coworkers as a team member.
Perform duties in compliance with legal, regulatory, and company safety guidelines, practices, and policies.
Open and/or close the store if assigned key-holder responsibility.
Clean and maintain the interior and exterior of the building, including picking up trash, sweeping, and mopping.
Maintain a neat, clean, and professional appearance.
Perform other tasks as assigned.