Auto Parts Counter Sales - Belton, TX

Arnold Oil Company of Austin•Belton, TX
•Onsite

About The Position

The Auto Parts Counter Sales Associate helps customers find and purchase the parts they need, processes transactions, and provides a positive customer experience. The role also supports daily store operations by stocking and organizing merchandise, maintaining the facility, and assisting with deliveries, pickups, and outgoing transfers as needed. The position requires courteous customer service, basic math and English reading and writing skills, the ability to work in a busy environment, and adherence to company procedures and safety requirements. The associate must complete sponsored training and increase product knowledge, maintain regular and prompt attendance, and meet the requirements for inclusion on the AOC Approved Driver List.

Requirements

  • Ability to work well with others and assist customers cooperatively and courteously.
  • Exemplary company work record, including attendance.
  • Ability to work in a fast-paced, busy atmosphere.
  • Ability to follow oral and written instructions.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Ability to read and write in English.
  • Must successfully complete background and criminal history checks.
  • Must pass a physical, human performance evaluation, and drug test.
  • Good understanding of and adherence to company policies and procedures.
  • Must maintain regular and prompt attendance.
  • Attitude that supports the company’s goals and values.
  • High school diploma or GED, or an equivalent combination of education and experience.
  • Completed ASE Counterman I training course.
  • Meets all requirements to qualify for inclusion on the AOC Approved Driver List.

Nice To Haves

  • Related experience in the auto parts industry is preferred.

Responsibilities

  • Greet customers promptly and answer telephone calls within three rings.
  • Answer customer questions about merchandise price, availability, and function.
  • Retrieve requested merchandise or assist customers with merchandise they select, and prepare invoices.
  • Provide friendly, knowledgeable customer service and maintain outstanding service standards.
  • Calculate merchandise totals and taxes, accept payments, make change, and obtain signatures on charge invoices.
  • Wrap or bag merchandise and package orders appropriately.
  • Place customer special orders correctly.
  • Balance the cash drawer at the end of the shift, if necessary.
  • Stock shelves, counters, and tables; arrange merchandise and set up advertising displays to promote sales.
  • Stamp, mark, or tag merchandise prices.
  • Ensure outgoing transfers are processed properly and promptly.
  • Clean shelves, counters, and tables and maintain a safe, clean work environment in accordance with OSHA and company safety procedures.
  • Perform custodial duties as needed, including sweeping, dusting, organizing merchandise, cleaning and stocking restrooms, and keeping aisles clear.
  • Maintain the grounds and parking lot.
  • Present a good company image through appropriate dress and attitude.
  • Participate in and complete sponsored and supported training, and increase product knowledge through training or electronic media.
  • Maintain satisfactory and prompt attendance.
  • Perform other duties and assignments as directed by management.
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