Auto Parts Counter Professional

Parts Authority•Yonkers, NY
•Onsite

About The Position

The Auto Parts Counter Professional is responsible for inside sales activity within a Parts Authority store and reports directly to the Store Manager. The role focuses on building and maintaining productive, lasting customer relationships, providing professional service, and closing sales to achieve goals. The position supports customers across multiple sectors, including installers, fleets, municipalities, and car dealerships, and contributes to sales growth and workplace safety.

Requirements

  • At least 3 years of counter sales experience in a competitive market.
  • Exceptional phone skills and a positive, enthusiastic, attentive tone.
  • Excellent negotiation, interpersonal, and written and verbal communication skills.
  • Passion for exceptional customer service and exceeding sales goals.
  • Ability to build and maintain lasting business relationships.
  • Results-oriented approach and commitment to growth.
  • Experience with POS systems and proficiency in Microsoft Word and Excel.
  • Strong organizational and time-management skills.
  • Ability to work independently to accomplish objectives.
  • Outgoing, assertive, proactive, positive personality, with a can-do attitude and tenacity in pursuing goals.

Nice To Haves

  • Wholesale auto parts sales experience in the aftermarket industry.
  • An existing customer base.
  • General automotive knowledge.
  • Spanish and/or Chinese (Mandarin or Cantonese) language skills.

Responsibilities

  • Build and maintain productive, long-lasting relationships with existing customers.
  • Close sales to achieve goals and drive growth.
  • Interact with customers in a courteous and professional manner, learning their needs.
  • Locate hard-to-find parts and negotiate with vendors for the best deals.
  • Provide accurate quotes and follow up with customers to ensure orders are placed.
  • Track lost sales and promote company specials.
  • Assist colleagues when needed and foster new sales opportunities.
  • Fulfill customer orders for installers, fleets, municipalities, and car dealerships.
  • Maintain and promote workplace safety.
  • Secure and transfer cash or other assets.
  • Perform other duties as assigned.

Benefits

  • Medical, pharmacy, dental, and vision coverage.
  • Basic life and AD&D insurance.
  • Short- and long-term disability coverage.
  • Flexible Spending Account, Commuter Expense Reimbursement Account, Health Savings Account, and Health Reimbursement Account.
  • Accident, critical illness, hospital indemnity, identity theft, legal plan, and pet insurance.
  • Employee Assistance Program.
  • Paid holidays, sick leave, and vacation.
  • Profit sharing and 401(k) plan.
  • Employee discounts on merchandise.
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