Auto Parts Counter Sales - Austin, TX

Arnold Oil Company of Austin•Austin, TX

About The Position

The Auto Parts Counter Sales Associate helps customers find auto parts and solutions, answers questions about merchandise, processes transactions, and provides a positive shopping experience. The role also supports store operations through stocking, organizing inventory, maintaining the facility and grounds, and assisting with deliveries and pickups as needed. The associate is expected to maintain a safe, clean work environment, present a professional image, participate in company-sponsored training, and maintain regular attendance.

Requirements

Ability to work cooperatively and courteously with others and assist customers.
Exemplary company work record, including attendance.
Ability to work in a fast-paced, busy atmosphere.
Ability to follow oral and written instructions.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to read and write in English.
Successful completion of background and criminal history checks.
Pass a physical, human performance evaluation, and drug test.
Understanding of and adherence to company policies and procedures.
High school diploma or GED, or an equivalent combination of education and experience.
Completion of ASE Counterman I training course.
Meet all requirements to qualify for inclusion on the AOC Approved Driver List.

Nice To Haves

Related experience in the auto parts industry is preferred.

Responsibilities

Greet customers promptly and answer telephone calls within three rings.
Answer customer questions about merchandise price, availability, and function.
Retrieve merchandise for customers or receive merchandise they select, and create invoices.
Provide friendly, knowledgeable customer service and maintain outstanding service standards.
Calculate merchandise totals and tax, accept payments, make change, and obtain signatures on charge invoices.
Wrap or bag merchandise and correctly place customer special orders.
Balance the cash drawer at the end of the shift, if necessary.
Stock shelves, counters, and tables; arrange merchandise and advertising displays to promote sales; and mark or tag prices.
Bag or box orders and ensure outgoing transfers are processed properly and promptly.
Clean shelves, counters, and tables and maintain neat workstations, pallet areas, and shipping supply areas in accordance with OSHA and company safety procedures.
Perform custodial duties as needed, including sweeping, dusting, organizing merchandise, cleaning and stocking restrooms, and keeping aisles clear.
Maintain the grounds and parking lot.
Present a good company image through appropriate dress and attitude.
Complete sponsored and supported training and increase product knowledge through training or electronic media.
Perform other duties and assignments as directed by management.
Maintain a satisfactory attendance record and regular, prompt attendance.
Meet requirements to qualify for inclusion on the AOC Approved Driver List.